Director, Revenue Systems & Processes

Remote; United Kingdom; Remote; GBP 80,000 - 120,000; Full time

Job summary

A leading company in global employment is seeking a Director within their Revenue Operations team. This pivotal role will manage the Revenue Tech Stack and processes, requiring a strategic leader with extensive experience in a fast-paced SaaS environment. The successful candidate will drive operational efficiency and collaborate closely with sales leadership to enhance results.

Benefits

Unlimited personal time off

Quarterly self-care days

Flexible working hours

16 weeks paid parental leave

Mental health support

Stock options

Home office budget

Learning budget

Qualifications

• Extensive experience as Senior Manager, Director, or VP in Revenue Operations.
• Proven record in fast-paced SaaS environments managing teams.
• Fluency in English, both written and spoken.

Responsibilities

• Manage the Revenue Tech Stack and associated processes.
• Drive operational excellence within the GTM organization.
• Foster collaboration and enhance team performance.

Skills

Project Management

Problem Solving

Strategic Thinking

Collaboration

Analytical

Communication

Tools

Salesforce

LeanData

Outreach

Clari

Zoominfo

Job description

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as Director within our Revenue Operations team, managing the entire Revenue Tech Stack and related processes and policies. We are looking for a highly motivated, collaborative, and engaged leader to join our Revenue Operations team. You will play a pivotal role in driving operational excellence and efficiency across our GTM Organization. You will be responsible for leveraging technology like Salesforce, LeanData, Outreach, and others to support our GTM teams and provide them with a competitive advantage in the marketplace. You will be in charge of implementing business requirements, processes, and policies efficiently.

This role requires a strategic thinker with a strong understanding of revenue operations, cross-functional collaboration, and a proven track record of delivering results in a fast-paced scale-up environment. You will be a key partner to the VP of Revenue Operations and Sales Leadership by providing strategic guidance supported by tactical execution to improve our sales outcomes.

What you bring

• Extensive experience leading and managing technology and business analyst teams in Revenue Operations as a Senior Manager, Director, or VP in a high-growth SaaS start-up or scale-up.
• Proven ability to thrive in a fast-paced, global environment with multiple priorities, requiring strong project management and decision-making skills.
• Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
• Demonstrated experience in managing and motivating teams, fostering collaboration, and driving high performance while being hands-on when required.
• Excellent problem-solving skills, with the ability to apply strategic thinking and collaborate with other GTM leaders to set and implement strategies for GTM success.
• Deep understanding of managing and deploying key sales tools, including Salesforce, CPQ, LeanData, Outreach, Clari, LeadIQ, Zoominfo, Lusha, and 6Sense.
• Proactive and innovative mindset that constantly seeks opportunities to enhance processes and workflows for GTM teams.
• Solid business understanding with the ability to translate business needs into specific, workable requirements.
• Analytical mindset, with the ability to gather and analyze data to drive decisions, insights, and improvements.
• Exceptionally strong communicator and influencer, adept at partnering, influencing, and aligning stakeholders at all levels, with experience in change management.
• Fluent in English, both written and spoken.
• Experience working remotely is a plus but not required.

Key Responsibilities

Tech Stack

• Maintain the integrity and ongoing development of our CRM platform (Salesforce), along with its associated tools.
• Supervise the selection, deployment, and upkeep of tools, systems, and platforms used in revenue operations.
• Assess the current technology stack, pinpointing opportunities to optimize and integrate systems for better data accuracy, reporting, and automation.
• Lead knowledge transfer of tools and tech to ensure sales teams maximize usage, efficiency, and productivity.
• Keep abreast of industry trends, new technologies, and best practices to foster innovation and boost revenue operations capabilities.
• Continuously innovate to improve the use of our tech stack, acting swiftly on feedback. Adopt best-in-class practices and stay connected to the latest thinking through external RevOps and sales networks.
• Collaborate with IT and data teams to ensure seamless integration, data governance, and security.

Process and Policy

• Design, develop, document, and implement key sales end-to-end processes and assign owners.
• Design and launch processes, workflows, and automation that drive internal efficiencies and enhance team effectiveness.
• Establish policy documentation for all sales operations topics including lead management, opportunity management, splits, account allocation, segmentation, etc.
• Define and enforce policies and procedures to ensure compliance, data integrity, and consistency.
• Work closely with sales and RevOps leaders on major change projects to ensure processes, documentation, and tools are aligned with change management strategies.

Team Leadership

• Manage and mentor a team of process analysts, sales technology experts, Salesforce administrators/engineers (ICs and Team Leads).
• Provide guidance, coaching, and professional development opportunities to enhance team skills and performance.
• Foster a collaborative and inclusive team culture, promoting knowledge sharing, cross-functional collaboration, and continuous learning.
• Set clear performance expectations, monitor progress, and provide regular feedback and recognition.
• Collaborate with other RevOps leaders to deliver projects as one team, advocating for the needs of other RevOps teams and communicating early and often.

Practicals

• Report to: VP of Revenue Operations
• Team: Revenue Operations
• Location: Anywhere
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's goal is to ensure fair, unbiased compensation and equitable pay along with competitive benefits in all locations. We pay above local rates to support global talent-hiring and bring wealth to developing countries. Our salary bands are wide to accommodate geographic pay differentials, based on role, level, and location. The actual salary depends on various factors including skills, experience, and market demand. We support internal mobility with pay equity and fairness, reviewing all compensation changes case-by-case.

Application process

• Interview with recruiter
• Interview with VP, Revenue Operations
• Interviews with 2-3 Directors/VPs from Revenue Operations, Finance, or IT
• Interviews with 2-3 Managers and ICs from Revenue Operations
• Interview with Chief Revenue Officer
• Offer

Benefits

Our benefits include:

• Work from anywhere
• Unlimited personal time off (minimum 4 weeks)
• Quarterly self-care days
• Flexible working hours
• 16 weeks paid parental leave
• Mental health support
• Stock options
• Learning budget
• Home office budget & IT equipment
• Support for local social events or co-working spaces

How you'll plan your day (and life)

We work asynchronously, allowing you to plan around your life. You will be empowered to take ownership, be proactive, and prioritize your well-being and family. If this sounds like a good fit, we encourage you to apply.