Director, Responsible AI Risk & Governance

HSBC; Leeds; On-site; GBP 100,000 - 140,000; Full time

Job summary

HSBC UK is seeking a senior leader to head Responsible Artificial Intelligence, shaping governance and oversight of AI and GenAI across the bank. You will define risk standards, set escalation routes, and ensure controls are effective from data to deployment across UK operations.

Based in one of the major UK cities (Leeds, Birmingham, Sheffield or Manchester), this role requires senior governance experience, regulatory acumen and the ability to translate policy into actionable safeguards,

Qualifications

• Senior experience in risk, governance, assurance or control design for AI in a regulated environment.
• Strong understanding of AI and GenAI risk domains including fairness and bias, explainability, privacy, security, data governance, model risk, conduct and consumer outcomes and operational resilience.
• Experience translating UK regulatory and supervisory expectations into workable governance, controls and evidence.

Responsibilities

• Define risk and minimum control standards for AI and GenAI use cases including monitoring thresholds for customer-facing and material decisioning applications.
• Establish the governance operating model for HSBC UK AI use cases including decision rights and escalation routes and ensure adherence across governance meetings.
• Oversee controls across the AI lifecycle including use-case intake, data suitability, development, validation, deployment, monitoring, change management and decommissioning.
• Translate UK supervisory expectations into practical requirements and evidence covering governance, model risk, operational resilience, consumer outcomes and third-party risk.
• Set operational resilience expectations for AI services including impact tolerances, dependency mapping, testing approaches and recoverability.
• Coordinate response to AI-related incidents including root cause analysis and sustainable remediation tracking.
• Set assurance requirements for third-party AI solutions covering transparency, auditability, data rights, security and exit plans and oversee ongoing monitoring.
• Provide decision-ready MI and reporting to senior risk committees on AI inventory, materiality, KRIs and KPIs, issues, incidents and remediation progress and support internal and regulatory reviews.

Skills

AI risk governance

Regulated environment

Stakeholder communication

Leadership & people management

Job description

HSBC UK is seeking a senior leader to head Responsible Artificial Intelligence, shaping governance and oversight of AI and GenAI across the bank. You will define risk standards, set escalation routes, and ensure controls are effective from data to deployment across UK operations.

Based in one of the major UK cities (Leeds, Birmingham, Sheffield or Manchester), this role requires senior governance experience, regulatory acumen and the ability to translate policy into actionable safeguards,