Director, Relationship Management

SS&C Technologies; Basildon; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading financial services and healthcare technology company is seeking a Director of Relationship Management based in Basildon. This role demands over 15 years of experience, where you will lead client management, establish strategic relationships, and grow revenue while ensuring excellent service delivery. The company values diversity and inclusion and offers a hybrid work environment with robust support for work-life balance and professional development.

Benefits

Hybrid Work Model

Professional Development Reimbursement

Competitive Holiday Scheme

Wellbeing Benefits

Diversity & Inclusion Commitment

Hands-On Training

Qualifications

• 15+ years industry experience with significant client management and operations leadership.
• Knowledge of Wealth Managers and Life & Pension services.
• Detailed knowledge of transfer agency and associated services.

Responsibilities

• Establish and maintain broad horizontal and vertical calling plans to C-suite.
• Retain and grow revenue, manage client P&L.
• Influence decision-making processes and market new services.

Skills

Excellent Communication Skills

Analytical Skills

Verbal Reasoning

Numeric Skills

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Director, Relationship Management

Locations: Essex - Basildon - SS&C UK Head Office

Get To Know Us:

SS&C is leading the way. We continue to look for todays and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few.

SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many different countries, including the U.S., Canada, U.K., Ireland, Luxembourg, Australia, Hong Kong and Singapore. SS&C also services mutual fund structures in many other fund domiciles.

Global Investor and Distribution Solutions (GIDS) is the business unit offering this role. GIDS delivers global omni-channel investor servicing, including contact centre, using digital services.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model
• Your Future: Professional Development Reimbursement including access to SS&C University
• Work/Life Balance: Competitive holiday scheme
• Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customised throughout your career

What You Will Get To Do:

• Establish and maintain broad horizontal and vertical calling plans (to C suite)
• Be the voice of SS&C within the client / active calling plan.
• Be an ambassador for SS&C within your client remit and the broader marketplace.
• Have an Influence on the decision making process
• Market new services by showing our processes to create demand
• Be visible in the industry, build a network and leverage for knowledge and opportunities.
• Retain and grow revenue
• Achieve individual and team sales target
• Manage client P&L
• Understand and impact the financial drivers for your clients both internally and externally.
• Lead commercial and contractual relationships within your client group

What You Will Bring:

• 15+ years industry experience with significant client management and operations leadership.
• Detailed knowledge of Wealth Managers and Life & Pension services – their business, their products, their clients, their end to end service proposition
• Detailed knowledge of transfer agency and associated services.
• Knowledge of Financial Services regulatory environment.
• A good understanding of the client service model, business strategy, structure and product offering.
• Excellent Communication Skills (Essential)
• Good analytical skills (Essential)
• Good verbal reasoning and numeric skills. (Essential)

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.