Relationship Management Director

Robert Walters UK; London; Hybrid; GBP 110,000 - 125,000; Full time

Job summary

A leading fintech in London seeks a seasoned Relationship Manager to manage tier-one banking relationships and drive account growth. You'll engage with C-suite executives, mentor a team, and lead strategic projects in a rapidly expanding environment with a competitive salary and opportunities for equity.

Benefits

Competitive equity tied to platform growth

Hybrid working model

Clear path to Head-of-RM position

Qualifications

• 8-12 years in consulting or banking roles.
• Proven growth of £5m+ per account.
• Credibility in non-financial-risk control frameworks.

Responsibilities

• Hold tier-one bank relationships with C-suite.
• Lead engagement cycles and drive commercial expansion.
• Mentor a small RM squad and act as the client voice.

Skills

Data-storytelling

Strategic lens

Project discipline

Relationship management

Education

Experience in Big 4 / strategy consulting

Experience in RegTech or banking

Job description

A high-growth London fintech (≈60 employees) has built a SaaS platform that benchmarks non-financial-risk controls across global banks and converts peer data into actionable insight. With fresh backing from several tier-one institutions and a recent surge in client demand, the firm is expanding its five-person Relationship-Management team.

Your mission
• Hold 1-3 tier-one bank relationships as trusted adviser to C-suite risk sponsors.
• Lead the 18-month engagement cycle: data onboarding → insight narrative → board presentation.
• Drive commercial expansion – identify new use-cases, align funding cycles, close seven-figure upsell.
• Mentor a small RM squad, refine playbooks, feed structured feedback to Product/AI teams.
• Operate as the internal “voice of the client”, demanding resources and clearing roadblocks.

Must-haves
• 8-12 years in Big 4 / strategy consulting, RegTech strategic accounts, or bank COO/change.
• Proven multi-year growth of ≥£5 m per account and >90 % retention.
• Credibility in non-financial-risk control frameworks; comfortable with data-storytelling.
• Gravitas, strategic lens, and hands-on project discipline.

What’s on offer
• High-impact seat accelerating a well-funded scale-up.
• Competitive six-figure base + equity tied to platform growth.
• Hybrid model: two days in City hub; travel for key client meetings only.
• Clear path to Head-of-RM as the client book expands.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

About the job

Contract Type: Permanent

Focus: Account Management

Salary: £110,000 - £125,000 per annum + Hybrid, Bonus/Equity, Other Benefits