Director, Professional Services - Americas

BlackLine Systems, Inc.; Greater London; Hybride; GBP 120 000 - 180 000; Plein temps

Résumé du poste

BlackLine Systems, Inc. is seeking a Director of Professional Services to lead the customer implementation strategy across the Americas.

You will manage a team of managers, consultants, and project/engagement leaders to deliver implementation services, drive customer adoption, and achieve revenue and utilization targets. The role emphasizes standardization, quality, and efficiency in delivery, with focus on customer satisfaction, time-to-go-live, and ARR retention, while aligning with company

Description du poste

BlackLine Systems, Inc. is seeking a Director of Professional Services to lead the customer implementation strategy across the Americas.

You will manage a team of managers, consultants, and project/engagement leaders to deliver implementation services, drive customer adoption, and achieve revenue and utilization targets. The role emphasizes standardization, quality, and efficiency in delivery, with focus on customer satisfaction, time-to-go-live, and ARR retention, while aligning with company