Director, Product Management

Diligent; Greater London; Hybrid; GBP 130,000 - 180,000; Full time

Benefits offered by this job

Flexible work environment

Health benefits

Wellness programs

Global offices and hybrid setup

Job summary

Diligent is seeking a Director of Product Management to lead Stewardship Intelligence, a data-driven GRC product line. You will shape the vision, strategy and roadmap, guiding product and research teams in a fast-paced, AI-enabled environment.

Collaborating with Engineering, UX, Commercial and Marketing, you will drive data quality, scale research, and deliver trusted insights across governance, meeting and proxy-voting intelligence. Hybrid London-based role.

Qualifications

• Significant experience in product management, research operations, or data products.
• Domain experience in stewardship, proxy voting, corporate governance, executive compensation, investor relations or related capital-markets.
• Proven track record delivering B2B SaaS, data or intelligence products.
• Experience leading research or data operations teams for large-scale datasets.
• Experience applying AI to improve processes while maintaining quality and trust.

Responsibilities

• Own and refine the product vision, strategy and roadmap for Stewardship Intelligence portfolio.
• Lead and organise Product Management and Research teams with clear priorities and collaboration.
• Improve dataset coverage, methodology, quality, traceability and timeliness with AI-enabled approaches.
• Partner with Engineering and UX to define and launch Data-as-a-Service capabilities.
• Build understanding of institutional clients and governance professionals to guide product decisions.
• Use market insights and product data to steer strategy and priorities while ensuring value to users.
• Collaborate with Commercial, Marketing, Sales and Customer Success on positioning and adoption.

Skills

Product Management

Data products

Research operations

Team leadership

SaaS

Stakeholder management

Job description

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

A Day in the Life

The Director of Product Management will lead our product team in the development and growth of our Data SaaS (Software as a Service) products.

As the Director of Product Management, you will be responsible for defining the product vision, strategy, and roadmap, as well as overseeing the end-to-end product lifecycle.

The ideal candidate will have a deep understanding of data-related technologies, experience in SaaS product management, and a proven track record of Reporting to the VP, Product for Diligent Market Intelligence, you will lead the strategy, roadmap and evolution of Stewardship Intelligenceone of DMIs core data products.

Stewardship Intelligence provides meeting, executive compensation, corporate governance and proxy-voting intelligence to institutional asset managers, stewardship and governance professionals, compensation advisers and consultants, and corporate issuers.

You will lead both Product Management and Research. This is a domain-led role: substantial experience in stewardship, proxy voting, corporate governance, executive compensation, investor relations or a closely related capital-markets domain is required.

You will translate customer and market needs into clear product priorities, improve how research is performed at scale, and ensure that Stewardship Intelligence remains trusted, timely and valuable to its users.

Heres a Breakdown Of What Youll Do

• Own and continuously refine the product vision, strategy, roadmap and prioritisation for the Stewardship Intelligence portfolio, covering meeting, executive compensation, corporate governance and proxy-voting intelligence.
• Lead, develop and organise the Product Management and Research teams, establishing clear priorities, effective ways of working (with an emphasis on AI integration where possible), strong collaboration and a culture of accountability and continuous improvement.
• Be responsible for improving dataset coverage, methodology, quality, traceability and timeliness, using appropriate process redesign, automation and AI-enabled approaches without compromising accuracy or trust.
• Partner closely with Engineering and UX to define, build and launch high-quality product experiences and Data-as a-Service capabilities that make stewardship intelligence easy to find, understand and use.
• Build deep understanding of the needs of institutional asset managers, stewardship and governance professionals, compensation advisers and consultants, and corporate issuers.
• Use customer research, market insight and product data to guide decisions.
• Partner with Commercial, Marketing, Sales and Customer Success to support product positioning, packaging, launch readiness, adoption and ongoing customer value.

These are the essentials youll need to get an interview:

• Significant experience in Product Management, Research Operations, Data Products or a related discipline, including experience leading teams and setting strategy for complex products or datasets.
• Mandatory domain experience in stewardship, proxy voting, corporate governance, executive compensation, investor relations or a closely related capital-markets domain, with the credibility to engage institutional investors, compensation advisers, governance professionals and corporate issuers.
• Candidates without substantial relevant domain experience will not be considered.
• Demonstrated success owning and delivering B2B SaaS, data or intelligence products from customer discovery and strategy through roadmap execution, launch and ongoing performance improvement.
• 2 Proven experience leading research or data operations teams responsible for large-scale structured datasets and enterprise-grade quality standards.
• A track record of improving manual, people-intensive processes through operating-model redesign, automation or AI while maintaining quality, control and team engagement.
• Exceptional communication, analytical judgement and stakeholder-management skills, with the ability to influence senior leaders and work effectively across Product, Engineering, UX, Commercial, Marketing, Sales and Customer Success.

It would be great if you had these too, but well support you if you dont:

• Experience with Data-as-a-Service, data feeds, data licensing or other data-product business models.
• Hands-on experience applying LLMs, machine learning or intelligent automation to regulatory filings and other unstructured documents.
• Familiarity with data provenance, research methodology, quality frameworks and governance of externally sourced data.
• Experience in or working closely with organisations comparable market-intelligence providers.

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients. We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs. (among others) Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability –to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.