Director of Trust & Safety Communications

Lovable; Greater London; Hybrid; GBP 90,000 - 150,000; Full time

Job summary

Lovable is seeking an exceptional storyteller to spearhead trust, safety, and security communications. You will build and own Lovable’s trust narrative across media, earned and owned channels, shaping how we talk about safety, privacy, and reliability.

You’ll partner with our security leadership to prepare spokespeople for on-stage and media opportunities, and you’ll own end-to-end incident communications, ensuring clear, fast, and accurate messaging to media, customers, and employees.

Qualifications

• Six-plus years of experience in communications, with time spent on trust and safety, security, or incident communications at a technology company.
• Proven ability to tell precise, honest security narratives across media and internal channels.
• Strong media relationships in tech/AI ecosystems and a track record of incident playbooks and on-stage/media readiness.

Responsibilities

• Build and own Lovable’s trust narrative across earned, new, and owned media.
• Partner with security and trust leadership; prepare executives for on-stage and media opportunities.
• Own end-to-end incident communications and run playbooks to accelerate response.
• Develop relationships with key media and creators to advance Lovable’s trust story.

Skills

Trust communications

Security communications

Media relations

Incident communications

Attention to detail

Calm under pressure

Job description

Lovable is seeking an exceptional storyteller to spearhead trust, safety, and security communications. You will build and own Lovable’s trust narrative across media, earned and owned channels, shaping how we talk about safety, privacy, and reliability.

You’ll partner with our security leadership to prepare spokespeople for on-stage and media opportunities, and you’ll own end-to-end incident communications, ensuring clear, fast, and accurate messaging to media, customers, and employees.