Director of Talent and Culture (12 Month Maternity cover)

Raffles Hotels & Resorts; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A prestigious hotel brand is seeking a Director of Talent and Culture for a 12-month maternity cover. The successful candidate will champion a people-first philosophy, drive cultural transformation, and lead talent acquisition efforts to ensure alignment with luxury hospitality standards. This is an opportunity to make a significant impact in a globally recognized establishment.

Benefits

31 days holiday including bank holidays

20% annual bonus

Staff meals whilst on duty

Employer pension contribution of 9%

Enhanced maternity and paternity pay

Employee assistance program

Paid days off to move house

Internal learning programs

Employee discount card

Flexible working opportunities

Qualifications

• Experience in high-level HR strategy and organizational development.
• Proven track record in talent management and leadership development.
• Strong understanding of diversity, equity, and inclusion.

Responsibilities

• Serve as strategic advisor to the General Manager.
• Lead workforce planning and organizational design.
• Oversee talent acquisition strategies and performance management.

Skills

Talent Acquisition

Organizational Leadership

Culture Transformation

Diversity and Inclusion

Education

Degree in Human Resources or related field

Job description

Director of Talent and Culture (12 Month Maternity cover)

Join to apply for the Director of Talent and Culture (12 Month Maternity cover) role at Raffles Hotels & Resorts

Director of Talent and Culture (12 Month Maternity cover)

Join to apply for the Director of Talent and Culture (12 Month Maternity cover) role at Raffles Hotels & Resorts

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Company Description

The Raffles name is synonymous with luxury, glamour and extraordinary adventure. Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses.

Company Description

The Raffles name is synonymous with luxury, glamour and extraordinary adventure. Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses.

This fine Grade II* Edwardian building has been transformed into a spectacular stage for dazzling celebrations; with fine dining, lively bars, the latest in wellness and beauty therapies, the most luxurious suites and rooms, versatile ballroom and event space. Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections.

At Raffles, you arrive as a guest, leave as a friend and return as family.

Job Description

As the Director of Talent & Culture on a 12 month maternity cover contract, you will be a strategic partner to the General Manager and Executive Committee, leading all aspects of the talent and culture function. You will champion a people-first philosophy, foster a values-driven culture, and ensure the hotel attracts, develops, and retains top-tier talent in alignment with the Raffles brand standards.

Key Responsibilities

• People Strategy & Organizational Leadership Serve as a strategic advisor to the General Manager and Executive Committee, shaping and executing a forward-thinking talent and culture agenda that supports long-term business growth, brand positioning, and organizational resilience.
• Workforce Planning & Talent Optimization Lead enterprise-level workforce planning, organizational design, and capability development to ensure the hotel is structured for operational excellence and future scalability.
• Leadership Development & Succession Management Architect a high-impact leadership development framework, identifying and accelerating internal talent pipelines to ensure continuity in critical roles and sustained leadership excellence across all levels.
• Culture Transformation & Engagement Champion the evolution of a purpose-driven, values-led culture. Design and implement engagement strategies that drive team alignment, accountability, and belonging, enhancing both employee experience and brand advocacy.
• Brand-Aligned Talent Acquisition Oversee a talent acquisition strategy that attracts exceptional, brand-aligned professionals. Elevate employer branding to position Raffles as an employer of choice in the global luxury hospitality market.
• Performance Architecture & Recognition Embed a performance philosophy rooted in excellence, feedback, and recognition. Evolve performance management systems to align individual goals with hotel-wide strategic priorities and brand standards.
• Global HR Governance & Compliance Ensure full alignment with international labor regulations, corporate policies, and ethical business practices. Anticipate emerging risks and proactively lead change management efforts to uphold operational integrity.
• Sustainability, Wellbeing & Inclusion Integrate diversity, equity, inclusion, wellbeing, and sustainability into the people strategy to ensure a holistic, future-focused approach to organizational health and social responsibility.
  
  

Additional Information

Why join our Raffles team?

Not only will you be joining one of the world’s best hotels you will also receive great benefits including:

• 31 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days).
• 20% annual bonus.
• Staff meals whist on duty.
• Free dry cleaning for uniform.
• Employer pension contribution of 9%
• Enhanced sick pay.
• Enhanced maternity, paternity and adoption pay.
• Life Assurance 3x salary
• Family Bupa healthcare and Solo Dental care plans.
• Employee assistance program, including virtual GP and financial advice.
• Season ticket loans and cycle to work scheme.
• Colleague gifting to celebrate special occasions.
• Paid days off to move house or give back time to a charity of your choice.
• Internal learning and development programmes tailored to you.
• Fun-filled events, whether that’s a pub quiz, team run or festive party.
• Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.
• Worldwide development opportunities across Accor’s extensive brand portfolio.
  
  

What are the Raffles Values?

Be You: Be creative, innovative, and enthusiastic, showing your personality and flair.

Be Kind: Demonstrates humility and generosity through emotional connection with colleagues and guests.

Be Happy: Consistently uplifting colleagues and guests through a joyful connection and positive personality.

Be Confident: Openly shares knowledge and skills with other colleagues to achieve excellence.

Have Your Purpose: Demonstrating care and responsibility within your role, to make a tangible impact on the business.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Temporary

Job function

• Job function

  Human Resources

• Industries

  Hospitality

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