Director of Talent and Culture (12 Month Maternity cover)

RAFFLES; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Raffles is seeking a Director of Talent and Culture for a 12-month maternity cover based in London. The role focuses on strategic leadership in talent management, culture development, and fostering an inclusive workplace. Key responsibilities include workforce planning, leadership development, and performance management, ensuring alignment with the Raffles brand.</br> As part of the team, you will benefit from 31 days of holiday, a 20% annual bonus, and various employee perks contributing to an exceptional work environment.

Benefits

31 days holiday including bank holidays

20% annual bonus

Free staff meals while on duty

Employer pension contribution of 9%

Enhanced maternity and paternity pay

Family Bupa healthcare plans

Employee assistance program

Colleague gifting

Internal learning and development programs

Employee benefit card for discounts

Qualifications

• Proven experience in a similar HR leadership role.
• Strong understanding of organizational culture and talent practices.
• Familiarity with international labor regulations.

Responsibilities

• Lead the talent and culture agenda in alignment with business goals.
• Implement engagement strategies to enhance employee experience.
• Oversee brand-aligned talent acquisition strategies.

Skills

Strategic Leadership

Talent Management

Organizational Design

Culture Development

Diversity and Inclusion

Education

Degree in Human Resources or related field

Job description

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Director of Talent and Culture (12 Month Maternity cover), London

Client: Raffles

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 6821a4c61133

Job Views: 6

Posted: 22.06.2025

Expiry Date: 06.08.2025

Job Description

As the Director of Talent & Culture on a 12-month maternity cover contract, you will be a strategic partner to the General Manager and Executive Committee, leading all aspects of the talent and culture function. You will champion a people-first philosophy, foster a values-driven culture, and ensure the hotel attracts, develops, and retains top-tier talent in alignment with the Raffles brand standards.

Key Responsibilities

• People Strategy & Organizational Leadership: Serve as a strategic advisor to the General Manager and Executive Committee, shaping and executing a forward-thinking talent and culture agenda that supports long-term business growth, brand positioning, and organizational resilience.
• Workforce Planning & Talent Optimization: Lead enterprise-level workforce planning, organizational design, and capability development to ensure the hotel is structured for operational excellence and future scalability.
• Leadership Development & Succession Management: Architect a high-impact leadership development framework, identifying and accelerating internal talent pipelines to ensure continuity in critical roles and sustained leadership excellence across all levels.
• Culture Transformation & Engagement: Champion the evolution of a purpose-driven, values-led culture. Design and implement engagement strategies that drive team alignment, accountability, and belonging, enhancing both employee experience and brand advocacy.
• Brand-Aligned Talent Acquisition: Oversee a talent acquisition strategy that attracts exceptional, brand-aligned professionals. Elevate employer branding to position Raffles as an employer of choice in the global luxury hospitality market.
• Performance Architecture & Recognition: Embed a performance philosophy rooted in excellence, feedback, and recognition. Evolve performance management systems to align individual goals with hotel-wide strategic priorities and brand standards.
• Global HR Governance & Compliance: Ensure full alignment with international labor regulations, corporate policies, and ethical business practices. Anticipate emerging risks and proactively lead change management efforts to uphold operational integrity.
• Sustainability, Wellbeing & Inclusion: Integrate diversity, equity, inclusion, wellbeing, and sustainability into the people strategy to ensure a holistic, future-focused approach to organizational health and social responsibility.

Additional Information

Why join our Raffles team?

Not only will you be joining one of the world’s best hotels, but you will also receive great benefits including:

• 31 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 days).
• 20% annual bonus.
• Staff meals while on duty.
• Free dry cleaning for uniform.
• Employer pension contribution of 9%.
• Enhanced sick pay.
• Enhanced maternity, paternity, and adoption pay.
• Life Assurance 3x salary.
• Family Bupa healthcare and Solo Dental care plans.
• Employee assistance program, including virtual GP and financial advice.
• Season ticket loans and cycle to work scheme.
• Colleague gifting to celebrate special occasions.
• Paid days off to move house or give back time to a charity of your choice.
• Internal learning and development programs tailored to you.
• Fun-filled events, whether that’s a pub quiz, team run, or festive party.
• Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.
• Worldwide development opportunities across Accor’s extensive brand portfolio.

What are the Raffles Values?

Be You: Be creative, innovative, and enthusiastic, showing your personality and flair.

Be Kind: Demonstrates humility and generosity through emotional connection with colleagues and guests.

Be Happy: Consistently uplifting colleagues and guests through a joyful connection and positive personality.

Be Confident: Openly shares knowledge and skills with other colleagues to achieve excellence.

Have Your Purpose: Demonstrating care and responsibility within your role, to make a tangible impact on the business.