Director of Operations

ArtsJobs; London; On-site; GBP 55,000 - 80,000; Part time

Job summary

A leading museum in London seeks a Director of Operations to enhance operational delivery and audience engagement. The role requires significant experience in managing cultural or charitable organizations, strong leadership capabilities, and a commitment to fostering diversity and inclusion. This is a hands-on position where strategic vision meets direct involvement with the team to meet organizational goals.

Qualifications

• Extensive museum/arts/cultural or charity leadership experience.
• Strong people skills to foster collaboration and lead a senior team.
• Commitment to equality, inclusion and diversity.

Responsibilities

• Drive operational delivery and audience reach at the museum.
• Mentor and support existing team through operational transition.
• Manage budgets and oversee finance functions.

Skills

Leadership

Budget Management

Visitor Engagement

Collaboration

HR Management

Job description

Fri, 30 May 2025">published - Fri, 30 May 2025

Job Summary

If you are people focused, operational leader with experience of driving innovation and change, we want to hear from you.

Job Description

The Freud Museum is looking for a new Director of Operations.

If you are people focused, operational leader with experience of driving innovation and change, we want to hear from you.

The Freud Museum is a unique small London Museum, where Sigmund Freud lived and worked after his flight from Vienna in 1938. Its world-class collections are supported by an active programme of education, events and exhibitions.

We are seeking an experienced Director of Operations, with an understanding and empathy for small museums and the charitable sector, to work alongside a new Director of the Museum.

The Director of Operations will have knowledge across a range of organisational and administrative functions, and experience of implementing new approaches to operational delivery, equipping the Museum to drive greater audience reach and to build on its existing reputation.

Ideally from a charitable or museum background, although candidates from other backgrounds with relevant interest or experience will be considered, the Director of Operations should have strong people skills, with the ability to coach and support the existing team through a period of operational transition. This is a hands-on role, where the Director of Operations will need to play an active delivery role to progress key priorities, as well as supporting colleagues across the Museum to deliver on wider organisational goals. The Director of Operations should be available to spend the majority of his/her working week in the Museum.

Working hours:
3 - 4 days per week.
Default working times will be within the core office hours of Monday-Friday from 9.30am 5.30pm, though some occasional evening or weekend hours may be required, for which time off in lieu should be taken. The Museum is open from Wednesday-Sunday from 10.30am-5pm.

Job Requirements

Essential

Extensive museum/arts/cultural or charity leadership experience
Proven track record of delivering operations and engaging visitor experiences
Strong experience of managing budgets and supporting finance functions
Experience of developing and managing IT and database functions within an organisation
Commercial acumen
Strong people skills to foster collaboration and innovation to lead and develop a senior team.
Track record of managing HR in a similar organisation
Recognised skills in staff and organizational development
Commitment to equality, inclusion and diversity

Preferable
Interest in the life and works of Sigmund Freud, Anna Freud and psychoanalysis
Experience leading marketing delivery
An understanding of audience development, and how to bring in new audiences

Application deadline – Friday 20 June, 5pm
First Stage Interview – Monday 14 July, in person at Freud Museum London
Second Stage Interview – Friday 18 July (online if required)

Please note that interviews for this role are taking place after the appointment to our vacant Director position.

To apply, please send an up-to-date CV and Covering Letter (no more than two pages) to [e-mail]

If you would like to learn more about the role, please contact Dan Feeney (Acting Director) by email to arrange an informal conversation – [e-mail]

While caring for the house and collections, we aim to highlight the relevance of Sigmund Freud, Anna Freud and psychoanalysis in the contemporary world.