Director of New Store Openings & Franchise Training

T3AM Global; Birmingham; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Salary £40k-£50k p.a.

Full-time, permanent

Autonomy in expansion

Career progression

Job summary

T3AM Global is recruiting on behalf of a fast-growing UK QSR brand, expanding from 10 to 70+ stores. You will lead opening programmes, build training for franchisees and store teams, and ensure every new location delivers the brand standards from day one.

You will work closely with senior leadership to coordinate nationwide openings, training delivery, and operational readiness across all locations, driving consistency and exceptional customer experiences.

Qualifications

• Experience in multi-site QSR, hospitality or food service operations.
• Proven experience opening new stores or supporting multi-site expansion.
• Strong background in training, onboarding and developing teams.
• Excellent organisational, leadership and project management skills.
• Understanding of food safety, operational compliance and brand standards.
• Willingness to travel extensively across the UK.

Responsibilities

• Lead new store openings, from handover to successful launch.
• Develop and deliver training programmes for franchisees, Store Managers and employees.
• Create standardised onboarding processes, training manuals and procedures.
• Ensure consistent brand standards, customer experience and product quality across locations.
• Manage opening prep, staff training, compliance and operational readiness.
• Lead the New Store Openings team and support stores through initial trading period.
• Monitor performance and implement improvements as the business expands.

Skills

Multi-site QSR ops

New store openings

Training design

Leadership

Project management

Food safety & brand standards

UK travel

Job description

T3AM Global is recruiting on behalf of a fast-growing UK QSR brand, expanding from 10 to 70+ stores. You will lead opening programmes, build training for franchisees and store teams, and ensure every new location delivers the brand standards from day one.

You will work closely with senior leadership to coordinate nationwide openings, training delivery, and operational readiness across all locations, driving consistency and exceptional customer experiences.