Director of IT Infrastructure & Operations

NPAworldwide; High Wycombe; Hybrid; GBP 99,000 - 121,000; Full time

Benefits offered by this job

Car allowance

Bonus 20%

Excellent benefits package

Job summary

The client is a market-leading UK technology manufacturer with global operations seeking a Director of IT Infrastructure & Operations to lead global strategy, operations and service delivery across 15+ locations.

You will shape the worldwide infrastructure roadmap, build the Infrastructure and IT Support teams, and drive centralisation to support ongoing growth and performance.

Qualifications

• Significant IT Infrastructure & Operations leadership experience within manufacturing.
• Experience developing and contributing to an IT infrastructure strategy and roadmap within a mid-sized or larger organisation.
• Proven delivery of infrastructure transformation across multi-site and multi-country environments.
• Strong IT service delivery and ITIL knowledge.

Responsibilities

• Developing and delivering a global IT infrastructure strategy and roadmap.
• Standardising infrastructure across 15+ international locations to improve reliability, supportability and service.
• Modernising legacy and regionally managed infrastructure into a more centralised group-wide technology environment.
• Leading major infrastructure transformation and change programmes, balancing pace of change with successful adoption.
• Owning IT Support and Service Delivery, using ITIL principles to improve service quality and business alignment.

Skills

IT Infrastructure leadership

IT Operations leadership

Multi-site delivery

Vendor management

ITIL knowledge

Budget management

ISO 27001 knowledge

NIS2 knowledge

Azure hybrid environments

Security technologies

Tools

Azure

Firewalls

SIEM

Job description

Director of IT Infrastructure & Operations

Location: High Wycombe, Buckinghamshire hybrid, office based 3 days per week

Salary: Up to 110K plus car allowance, 20% bonus and excellent benefits package

About The Opportunity

Our client is a market-leading UK technology manufacturer with global operations, designing, engineering and manufacturing specialist technology for international markets.

They are now looking for a Director of IT Infrastructure & Operations to lead infrastructure strategy, operations and service delivery across 15+ global locations.

This is a significant transformation opportunity, moving from historically regional and legacy infrastructure towards a centralised, standardised and measurable group-wide technology environment.

You will shape the global infrastructure roadmap, develop the Infrastructure and IT Support functions, improve service delivery and ensure technology investment supports the organisation's continued growth.

Role & Responsibilities

As Director of IT Infrastructure & Operations, you will take ownership of the organisation's global infrastructure strategy, operational technology services and service delivery capability.

Your Responsibilities Will Include

• Developing and delivering a global IT infrastructure strategy and roadmap
• Standardising infrastructure across 15+ international locations to improve reliability, supportability and service
• Modernising legacy and regionally managed infrastructure into a more centralised group-wide technology environment
• Evaluating infrastructure technologies and ensuring solutions are aligned with business, operational and security requirements
• Leading major infrastructure transformation and change programmes, balancing pace of change with successful adoption
• Developing the Infrastructure and IT Support teams into a collaborative global function with unified standards and direction
• Owning IT Support and Service Delivery, using ITIL principles to improve service quality and business alignment
• Managing infrastructure budgets, expenditure, contracts and supplier relationships
• Leading technology and supplier selection, negotiation and ongoing service-performance management
• Building strong relationships with senior stakeholders to understand business needs and support the adoption of new technology
• Developing effective relationships with strategic third-party providers and ensuring contractual and service commitments are achieved
• Establishing appropriate standards, governance, performance measures and continuous improvement
• Supporting security and resilience across the infrastructure estate, including identity, endpoint, network and monitoring technologies

Qualifications

Key Requirements

You will be an experienced IT Infrastructure & Operations leader from a manufacturing environment, combining strategic leadership with sufficient technical depth to make informed infrastructure and technology decisions.

Essential Skills And Experience Include

• Significant IT Infrastructure & Operations leadership experience within manufacturing
• Experience developing and contributing to an IT infrastructure strategy and roadmap within a mid-sized or larger organisation
• Proven delivery of infrastructure transformation across multi-site and multi-country environments
• Strong technical breadth across networking, hardware, desktop, data centres, operating systems and Azure hybrid environments
• Continued hands-on technical engagement, with the ability to evaluate solutions and determine the right infrastructure for business requirements
• Leadership and development of Infrastructure, IT Operations and IT Support teams across multiple locations
• Experience moving from regional or fragmented infrastructure towards centralised and standardised group services
• Strong IT service delivery and ITIL knowledge
• Commercial responsibility for infrastructure budgets, suppliers, contracts and technology investment
• Strong vendor management, including supplier selection, commercial negotiation and service performance
• Excellent stakeholder management and relationship-building skills, with the ability to influence at all organisational levels
• Knowledge of ISO 27001, IT governance and regulatory frameworks such as NIS2
• Technical understanding of Azure hybrid environments, firewalls, endpoint protection/antivirus, BitLocker, SIEM, MFA and Zero Trust Network Architecture
• Ability to balance technology modernisation with business readiness, adoption and operational continuity

Why Is This a Great Opportunity

Why Join?

This is an opportunity to take a leading role in a significant global IT transformation, with the autonomy to shape infrastructure strategy and build a more modern, standardised and effective operating model.

You will have the opportunity to make a tangible impact across an international manufacturing organisation, combining strategy, technology, leadership and commercial responsibility while developing a group-wide Infrastructure and Operations capability.

Salary Type

Salary Type: Annual Salary

Salary Min

Salary Min: £ 110000

Salary Max

Salary Max: £ 110000

Currency Type

Currency Type: GBP