Director Of Information Technology

Bulgari Hotel London; Greater London; On-site; GBP 120,000 - 160,000; Full time

Job summary

Bvlgari Hotel London is seeking an experienced Director of Information Technology to lead the hotel’s IT operation and drive technology initiatives supporting business objectives and an outstanding guest experience.

The candidate will bring strong leadership, IT management experience and a passion for secure, reliable technology solutions within a luxury hospitality environment. Knowledge of Marriott systems would be highly desirable.

Qualifications

• Proven experience in a senior IT leadership role.
• Strong technical expertise across infrastructure, networking, cybersecurity, cloud technologies and enterprise applications.
• Demonstrated experience developing and delivering IT strategies and technology transformation initiatives.
• Strong financial acumen with experience managing budgets and technology investments.
• Experience leading and developing high-performing technical teams.
• Comprehensive understanding of information security, risk management and compliance frameworks.
• Experience supporting hospitality systems, including Property Management Systems (PMS), Point of Sale (POS) and guest technology platforms.
• Excellent project management, problem-solving and decision-making skills.
• Outstanding communication and stakeholder management abilities.
• Knowledge and experience of Marriott systems and platforms would be highly desirable.
• Good written and spoken English, with eligibility to work in the UK.

Responsibilities

• Lead the hotel’s technology strategy and roadmap aligned with business objectives and guest expectations.
• Manage IT infrastructure, systems, networks, cybersecurity, telecommunications and Audio-Visual operations.
• Ensure reliability, security and performance of critical hospitality systems and guest-facing technologies.
• Drive digital transformation initiatives and continuous improvement across the business.
• Lead, develop and mentor the IT team, fostering a culture of excellence and service.
• Oversee IT budgets, vendor relationships, procurement activities and technology contracts.
• Ensure compliance with corporate standards, cybersecurity requirements and data protection regulations.
• Act as a trusted advisor to senior leadership on technology risks, opportunities and investment decisions.
• Collaborate with department heads to identify and implement innovative technology solutions that enhance operational efficiency and guest satisfaction.
• Manage business continuity, disaster recovery and incident response planning.

Skills

Leadership

Stakeholder management

Project management

Cloud technologies

Cybersecurity

Communication

Financial acumen

Tools

PMS

POS

Marriott systems

Job description

Located in Knightsbridge, on the edge of Hyde Park, Bvlgari
Hotel London is one of the world's most prestigious luxury hotels, renowned
for its exceptional service, sophisticated design, and commitment to
excellence.

We are seeking an experienced and forward-thinking Director
of Information Technology to lead the hotel's IT operation and drive
technology initiatives that support both business objectives and an outstanding
guest experience.

The successful candidate will bring strong leadership
skills, extensive IT management experience, and a passion for delivering
innovative, secure, and reliable technology solutions within a luxury
hospitality environment. Knowledge of Marriott systems and platforms would be
highly desirable.

This is an exciting opportunity to make a significant impact
within an award-winning luxury hotel and contribute to the continued success of
the Bvlgari brand.

Key Responsibilities

• Leading
  the overall technology strategy and roadmap for the hotel, ensuring
  alignment with business objectives and guest expectations
• Managing
  all IT infrastructure, systems, networks, cybersecurity,
  telecommunications and Audio-Visual operations
• Ensuring
  the reliability, security and performance of critical hospitality systems
  and guest-facing technologies
• Driving
  digital transformation initiatives and continuous improvement projects
  across the business
• Leading,
  developing and mentoring the IT team, fostering a culture of excellence
  and service
• Overseeing
  IT budgets, vendor relationships, procurement activities and technology
  contracts
• Ensuring
  compliance with corporate standards, cybersecurity requirements and data
  protection regulations
• Acting
  as a trusted advisor to senior leadership on technology risks,
  opportunities and investment decisions
• Collaborating
  with department heads to identify and implement innovative technology
  solutions that enhance operational efficiency and guest satisfaction
• Managing
  business continuity, disaster recovery and incident response planning

What We Are Looking For

You will bring significant leadership experience within
Information Technology, ideally gained within luxury hospitality or a similarly
service-focused environment. You are a confident communicator who can engage
effectively with stakeholders at all levels and translate business needs into
practical technology solutions.

• Proven
  experience in a senior IT leadership role
• Strong
  technical expertise across infrastructure, networking, cybersecurity,
  cloud technologies and enterprise applications
• Demonstrated
  experience developing and delivering IT strategies and technology
  transformation initiatives
• Strong
  financial acumen with experience managing budgets and technology
  investments
• Experience
  leading and developing high-performing technical teams
• Comprehensive
  understanding of information security, risk management and compliance
  frameworks
• Experience
  supporting hospitality systems, including Property Management Systems
  (PMS), Point of Sale (POS) and guest technology platforms
• Excellent
  project management, problem-solving and decision-making skills
• Outstanding
  communication and stakeholder management abilities
• Knowledge
  and experience of Marriott systems and platforms would be highly desirable
• Good
  written and spoken English, with eligibility to work in the UK

Why Join Bvlgari Hotel London

At Bvlgari Hotel London, you will have the opportunity to
shape the technology landscape of one of the world's most recognised luxury
hospitality brands. You will work alongside a talented leadership team,
influence strategic business decisions, and drive innovative solutions that
directly enhance the guest experience.

We offer a competitive salary and benefits package, a
collaborative working environment, and the opportunity to develop your career
within a globally recognised luxury brand.

Bvlgari Hotel London - delivering excellence through innovation, leadership and expertise.