Director of Client Outcomes & Governance

Jupiter Asset Mgmt; Greater London; Hybrid; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Hybrid work model

London office access

Job summary

Jupiter Asset Management in London is seeking a Head of Client Outcomes to lead governance on Consumer Duty and AoV/APR processes. You will partner with Compliance, Product Structuring and Investment teams to embed client outcomes across product design and value reporting.

The role combines regulatory expertise with commercial judgement, including managing two reports, delivering timely MI to boards, and driving data-enabled improvements via technology and AI tools.

Qualifications

• Strong knowledge of UK asset management products and frameworks.
• Experience delivering Consumer Duty, AoV and APR reporting.
• Proven ability to write governance papers clearly for senior committees.

Responsibilities

• Own end-to-end Consumer Duty MI and board reporting.
• Coordinate cross-functional input to form evidence-based outcomes view.
• Lead AoV and APR processes across fund ranges.
• Advise stakeholders on regulatory expectations and commercial implications.
• Manage two direct reports and prioritise workload for governance cycles.

Skills

Asset management

Governance reporting

Regulatory knowledge

Data analysis

Executive communication

Leadership

Tools

Workflow tools

AI tools

Job description

Jupiter Asset Management in London is seeking a Head of Client Outcomes to lead governance on Consumer Duty and AoV/APR processes. You will partner with Compliance, Product Structuring and Investment teams to embed client outcomes across product design and value reporting.

The role combines regulatory expertise with commercial judgement, including managing two reports, delivering timely MI to boards, and driving data-enabled improvements via technology and AI tools.