Director of Academic Operations & Student Experience

University of Liverpool; Liverpool; On-site; GBP 85,000 - 110,000; Full time

Job summary

The University of Liverpool is seeking a Director of Academic Operations to lead teams delivering student records administration, exams, timetabling, student conduct, complaints and UKVI compliance. You will shape policy and strategy within the SEE Directorate and work with senior leaders to embed inclusive, digitally enabled practices.

Successful applicants will have substantial leadership experience in academic administration and proven ability to drive complex change across multiple areas,

Qualifications

• Substantial leadership experience in academic administration / operations in multiple areas.
• Proven ability to lead strategic and digital change.
• Experience navigating complexity and balancing priorities.

Responsibilities

• Lead teams delivering student records administration, exams and assessments, timetabling, conduct, complaints and UKVI compliance.
• Develop policy and strategy to enhance student experience and academic outcomes.
• Collaborate with senior leaders and committees and act as deputy when required.

Skills

Leadership

Change management

Academic administration

Operations leadership

Digital transformation

Job description

The University of Liverpool is seeking a Director of Academic Operations to lead teams delivering student records administration, exams, timetabling, student conduct, complaints and UKVI compliance. You will shape policy and strategy within the SEE Directorate and work with senior leaders to embed inclusive, digitally enabled practices.

Successful applicants will have substantial leadership experience in academic administration and proven ability to drive complex change across multiple areas,