International Admissions Assistant

Corehr; Liverpool; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

26 days holiday

University closure days

Pension scheme

Hybrid working

Staff discounts

Job summary

The University of Liverpool is seeking an organised Admissions Officer to join the Admissions Team, reporting to the Section Head and Head of International and EU Admissions.

You will process undergraduate and postgraduate applications from international and EU applicants, manage enquiries, and provide excellent customer service while ensuring compliance with university procedures. This is a fixed-term role until May 2027 with a hybrid working arrangement.

Qualifications

• 3 GCSEs at Grade C/4 or above (or equivalent), including English Language.
• Experience using Microsoft Office and large-scale databases.
• Strong customer service, communication, and ability to work under pressure.

Responsibilities

• Process undergraduate and postgraduate applications from international and EU applicants.
• Manage enquiries from applicants and representatives with high-quality service.

Skills

Customer service

Communication

Attention to detail

Teamwork

Microsoft Office

Database management

Education

GCSEs including English Language

Tools

Microsoft Office

Large-scale databases

Job description

We are seeking an organised, proactive and team-oriented individual to join the Admissions Team. Reporting via the Section Head to the Head of International and EU Admissions, you will be part of a team responsible for processing undergraduate and postgraduate applications from international and EU applicants. You will manage enquiries from applicants and their representatives, providing excellent customer service while working closely with Admissions Officers to ensure applications are processed accurately, efficiently and in accordance with university procedures.

You should have 3 GCSEs at Grade C/4 or above (or equivalent), including English Language. You will have experience of using Microsoft Office applications and large-scale databases, together with excellent attention to detail and accuracy. You should also possess relevant customer service and communication skills, with the ability to work effectively under pressure, manage competing priorities and contribute positively as part of a collaborative team.

This role is advertised full time, but requests for flexible working arrangements will be considered.This post is fixed term until May 2027.

Non-salary benefits include:

• 26 days holiday, plus 6 university closure days and bank holidays
• attractive pension scheme
• hybrid working model
• staff discount and benefit schemes

Commitment to Diversity

The University of Liverpool is committed to enhancing workforce diversity. We actively seek to attract, develop, and retain colleagues with diverse backgrounds and perspectives. We welcome applications from all genders/gender identities, Black, Asian, or Minority Ethnic backgrounds, individuals living with a disability, and members of the LGBTQIA+ community.