Director, IT Solutions — Front-to-Back Investment Services

Muf; Greater London; Hybrid; GBP 140,000 - 180,000; Full time

Job summary

MUFG Investor Services seeks a Director of IT, Solution Analysis to lead front-to-back investment services, translating business needs into concrete solution designs and end-to-end configurations. You will shape processes for trade booking, cash forecasting, shadow NAV, and valuation, working across data, systems, and governance with a strong emphasis on data quality and regulatory readiness.

The role requires deep technical and business credibility, SQL/AI tooling experience, and a proven track

Qualifications

• 10+ years of experience in investment operations, fund administration, or asset-servicing technology.
• Hands-on configuration experience within investment data or portfolio accounting systems.
• Strong SQL and database querying skills, and working exposure to at least one programming or scripting language (such as Python).
• Strong working knowledge of order and trade management workflows, pre-trade compliance, cash flow forecasting and liquidity management, position-keeping, IBOR/ABOR, reconciliation, and valuation.
• Substantial experience gathering, analysing, and documenting business requirements, and translating them into clear solution intent and acceptance criteria.
• Ability to model business processes and produce analytical artefacts, such as process models, use cases, procedural guides, and scenarios.
• Credibility with both business and technical stakeholders, with the ability to hold a view under questioning, including in senior governance settings.
• A track record of owning delivery risk on implementations that mattered, not just executing tasks on someone else's plan.
• Expert proficiency in Excel and Word.

Responsibilities

• Act as the domain SME and analytical lead for our front-to-back investment services capability — spanning trade booking, pre-trade compliance, cash flow forecasting and liquidity, position-keeping, reconciliation, and valuation — and the systems and processes behind it.
• Bring deep knowledge of order and trade management workflows, IBOR/ABOR accounting, shadow NAV, and valuation — including complex or non-standard asset classes such as private credit, private equity, and structured products — to the front-end shaping of solutions.
• Conduct front-end analysis of complex work — feasibility, operating-model implications, data quality, and readiness — going directly to the data and systems yourself using SQL and AI tooling, rather than waiting for others to provide answers.
• Own the configuration of our investment data systems directly: build and finalise configuration — including scripting and query-based logic where needed — in test and sandbox environments through to a working, production-ready answer, and decide when it's ready to be promoted.
• Collaborate across stakeholder groups to define and document business requirements, and work alongside Solution Owners at the front end of complex work to shape intent and acceptance criteria for the parts that carry the most complexity.
• Translate in both directions — representing technical limitations and implementation realities back to business stakeholders, and business intent back to engineers.
• Own the working relationship with our technology provider's product and implementation teams, and represent this capability at senior governance forums, as the senior point of contact for it.
• Identify risks a delivery team would not otherwise see — data gaps, downstream impacts, operational-readiness concerns, and regulatory implications — and partner with Integration Quality Engineers on cross-team test scenarios that no single team can cover.
• Support adoption readiness where value realisation depends on more than the build — communications, training, data clean-up, and operational change.
• Build training material and run engagement forums that upskill relevant roles elsewhere in MUFG in this area, so this expertise doesn't depend on any one person.
• Recognise patterns across the business area — recurring themes, overlaps, and opportunities for reuse — feeding roadmap shaping, and maintain supporting product documentation such as system overviews and use cases.

Skills

SQL

Python/Scripting

Investment Operations Knowledge

Analytical Thinking

Stakeholder Management

Tools

Excel

Word

Job description

MUFG Investor Services seeks a Director of IT, Solution Analysis to lead front-to-back investment services, translating business needs into concrete solution designs and end-to-end configurations. You will shape processes for trade booking, cash forecasting, shadow NAV, and valuation, working across data, systems, and governance with a strong emphasis on data quality and regulatory readiness.

The role requires deep technical and business credibility, SQL/AI tooling experience, and a proven track