Director Human Resources Operations

ISTARI; City Of London; Hybrid; USD 80,000 - 150,000; Full time

Job summary

An established industry player is seeking a Director of Human Resources Operations to lead HR initiatives globally. This role involves partnering with the CEO and leadership team to provide strategic HR support, managing a significant budget, and enhancing hiring practices. The ideal candidate will have extensive HR experience, particularly in compensation, benefits, and organizational design, and will thrive in a dynamic start-up environment. Join a forward-thinking company committed to fostering a strong employee value proposition and culture, where your contributions will shape the future of the organization.

Qualifications

• 15+ years of HR experience with expertise in compensation, benefits, and organizational design.
• Strong global HR experience across multiple regions including EMEA and Americas.

Responsibilities

• Partner with leadership to deliver high-quality HR support and guidance.
• Lead recruitment and improve hiring practices across the organization.

Skills

HR generalist expertise

Compensation & Benefits

Organizational design

Change/project management

Global HR experience

Internal communications

Problem-solving

Building credibility

Empathy in organizational culture

Job description

ISTARI City Of London, England, United Kingdom

Director Human Resources Operations

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Work Type: Hybrid (2-3 days in the office/week)

Reporting Line: Chief People Officer

Key accountabilities:

Business partnering: with CEO and leadership team globally to deliver high quality HR support and guidance on the full suite of people and organisational-related topics.

HR Budget and payroll: ownership of ~18M USD payroll costs and ~500K non-payroll budget. Driving close partnership with Finance team to ensure cost control and optimisation. Ownership of monthly payroll and relationship owner for payroll provider(s) and Employer of Record.

Hiring and onboarding: lead on recruitment at all levels of the company globally whilst continuing to improve hiring practices and decision-making. Oversight of employee onboarding partnering with hiring managers to ensure optimal experience.

Performance management and employee relations: driving effective performance management process and handling ER cases (investigations, grievances etc., if needed), leading on restructuring including redundancies, dismissals and settlements.

Policies, practices and process improvement: continuous improvement of policies, practices and processes in line with business needs and company priorities.

Compliance, audit and GDPR: member of Risk Committee, ensure support for compliant and robust organisation that is GDPR compliant and cyber-secure. Oversight of and accountability for auditing, as needed.

Culture and employee value proposition: continue to strengthen company culture and employee value proposition through various initiatives and projects including compensation and benefits, wellbeing etc.

Line management: of HR Admin and team assistants

Expected Outcomes:

• Leadership team members supported with pragmatic and timely operational support combined with senior-level HR advice and expertise as needed
• HR budget control, cost management and compliance as needed to support the business and to ensure organisational resilience
• Ongoing definition of our employee value proposition particularly (but not only) through the lens of reward, recognition and wellbeing that supports our vision and mission
• Employee engagement, talent attraction and retention through our holistic employee value proposition and culture

Candidate profile, essential skills and experience:

• HR generalist with expertise (~15 years’) in comp & ben, org design and change/project management
• Global HR experience across Asia Pac, EMEA and Americas
• A self-starter who can thrive in an evolving start-up environment
• A good level of resilience, comfortable working with ambiguity and keen to problem-solve
• Able to build credibility quickly with senior leaders internally and external stakeholders e.g. Temasek, PDG team etc.
• Trust-worthy, empathetic, tuned-in to organisational and individuals’ needs - experience in building organisational cultures and practices
• Internal communications

Seniority level

Director

Employment type

Full-time

Job function

Human Resources

Industries

Computer and Network Security