Director - Head of Infrastructure Management for Enterprise Technology

Citigroup Inc.; London; On-site; GBP 100,000 - 150,000; Full time

Job summary

A leading company is seeking a Head of Infrastructure Management for Enterprise Technology in London. This strategic role involves overseeing infrastructure teams, managing costs, and collaborating with various stakeholders to ensure effective infrastructure solutions. The ideal candidate will have extensive experience in infrastructure management, particularly with cloud technologies, and strong leadership skills.

Qualifications

• 15+ years of relevant experience in infrastructure management.
• Proven experience with cloud infrastructure (AWS preferred).
• Managerial experience in evaluating technology options.

Responsibilities

• Oversees a team of Infrastructure Engineers.
• Proactively manages costs globally across applications.
• Forecasts future infrastructure needs in collaboration with stakeholders.

Skills

Communication

Leadership

Interpersonal Skills

Analytical Skills

Attention to Detail

Education

Cloud Certifications

Job description

Job Title: Head of Infrastructure Management for Enterprise Technology

The Head of Infrastructure Management for Enterprise Technology reports to the Engineering & Architecture Lead. This strategic professional stays current with developments in their field and contributes to the company's strategic direction by applying their expertise to their role and the business. They are recognized as a technical authority in their area, requiring basic commercial awareness. They often collaborate with others with similar expertise and must possess developed communication and diplomacy skills to guide, influence, and convince colleagues and external customers. Their work significantly impacts the area through complex deliverables, providing advice on technology and operations, affecting overall performance and effectiveness of the sub-function.

Responsibilities:

1. Oversees a team of Infrastructure Engineers, ensuring effective management and coordination of infrastructure efforts.
2. Collaborates with Solution Architects and Engineering Managers to understand infrastructure requirements based on the Book of Work.
3. Proactively monitors and manages costs globally across all applications’ components, including software licenses, suggesting alternatives in partnership with Solution Architecture to effectively manage on-prem and cloud infrastructure.
4. Works with Production Support, Engineering, and other stakeholders to identify and remediate infrastructure issues globally.
5. Forecasts future infrastructure needs in collaboration with Solution Architects and Engineering Managers.
6. Reviews capacity planning based on current and future needs.
7. Engages with Citi Technology Infrastructure (CTI) to address End of Vendor Support (EVS) hardware issues.

Qualifications:

1. 15+ years of relevant experience.
2. Experience with various infrastructure deployment options on-premise.
3. Knowledge and proven experience with cloud infrastructure (AWS preferred, GCP or Azure acceptable). Cloud certifications required.
4. Managerial experience in creating business cases and evaluating technology options.
5. Ability to manage multiple activities and adapt to changing priorities.
6. Excellent written and verbal communication skills.
7. Proven ability to develop partnerships with multiple stakeholders.
8. Strong interpersonal skills with the ability to influence others.
9. Ability to work under pressure and meet deadlines.
10. Self-starter with initiative and quick learning ability.
11. Methodical with attention to detail.

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Job Family Group: Technology

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Job Family: Architecture

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Time Type: Full time

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For accommodations, review Accessibility at Citi. View Citi’s EEO Policy Statement and Know Your Rights poster.