Director, Financial Crime Transformation & Operations

Starling Bank; Cardiff; Hybrid; GBP 110,000 - 150,000; Full time

Benefits offered by this job

Pension scheme

Private medical insurance

25 days holiday

Cycle to Work

EV leasing

Job summary

Starling Bank is seeking a Head of Financial Crime Operations Transformation on a 6-month fixed-term contract. Location flexibility across Southampton, Cardiff and Manchester with hybrid working patterns.

You will lead interim delivery and transformation for AML, CTF and customer due diligence, reporting to the Director of Specialist Banking Operations. As an experienced people leader in First Line of Defence, you will shape strategic direction, ensure robust governance, and work across 2nd Line

Qualifications

• Strong knowledge of UK Financial Crime regulatory guidelines (MLRs, JMLSG, PEPs, sanctions).
• Experience with data, MI, statistics, and operational workflows relevant to financial crime.
• Proven track record transforming financial crime operations within regulated banking.

Responsibilities

• Oversee transformation of AML/CTF/CDD/EDD operations and deliverables across multiple teams.
• Ensure alert handling and case reviews meet quality standards and KPIs.
• Lead governance and risk-based improvements to control environments and operating models for SME segments.

Skills

UK Financial Crime regs

Data analysis/MI

Leadership in regulated banking

Job description

Starling Bank is seeking a Head of Financial Crime Operations Transformation on a 6-month fixed-term contract. Location flexibility across Southampton, Cardiff and Manchester with hybrid working patterns.

You will lead interim delivery and transformation for AML, CTF and customer due diligence, reporting to the Director of Specialist Banking Operations. As an experienced people leader in First Line of Defence, you will shape strategic direction, ensure robust governance, and work across 2nd Line