Director, Experiential Ops and Production

Wasserman; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

THE TEAM in London seeks a Senior Operations & Production Director to lead end-to-end delivery of high-profile client activations for NFL International games. You will oversee strategic planning, operational delivery, and production execution across multiple markets, guiding large project teams and managing budgets of £1.5M+ / $2M+.

This senior role partners with clients, shapes fan experiences, ensures regulatory compliance across markets, and drives operational excellence in global sports

Qualifications

• 10+ years' experience in operations and production within experiential and sports industries.
• Proven experience delivering large-scale, multi-market events.
• Demonstrated experience managing budgets in excess of $2M.
• Strong expertise in event infrastructure, production delivery, and health & safety compliance.
• Experience working internationally and adapting delivery across different markets.
• Willingness and availability to travel extensively for site visits and on-the-ground delivery.
• Excellent communication, leadership, and stakeholder management skills.

Responsibilities

• Lead full lifecycle of large-scale activations from concept through to delivery, ensuring projects are executed on time, on budget, and to the highest standard.
• Develop and oversee complex production plans, including schedules, run of show, logistics, staffing models, and site operations.
• Ensure all event structures, infrastructure, and technical elements are delivered safely and in line with local regulations across multiple markets.
• Maintain a solutions-focused approach, proactively identifying risks and escalating where appropriate.
• Build and maintain trusted senior-level client relationships, acting as a strategic advisor throughout the project lifecycle.
• Translate production and operational detail into clear insights for clients and guide decision-making.
• Lead client conversations, structure narratives, and identify opportunities to add value and streamline processes.
• Own development, management and reconciliation of large-scale project budgets, ensuring financial accuracy and delivery against targets.
• Lead procurement conversations and negotiate with suppliers across multiple markets to ensure value and quality.
• Provide budget oversight across teams and mentor junior staff on financial management.
• Lead delivery across multiple international markets, adapting to local regulations, cultures and nuances.
• Conduct site visits and oversee on-the-ground delivery during peak periods.
• Manage vendor ecosystems across production disciplines, ensuring alignment with agency standards.
• Ensure robust health & safety planning and compliance across all markets.
• Lead, mentor and inspire cross-functional teams, fostering a collaborative high-performance culture.
• Delegate effectively and guide teams on responsibilities, timelines and deliverables.
• Provide guidance on complex challenges and empower ownership of work.

Skills

Project leadership

Budget management

Client relationships

Team leadership

Strategic thinking

Job description

THE TEAM is proud to provide representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Our brands and properties group partners with iconic brands and rights holders to turn relevance into revenue through integrated strategy and consulting, creative, live experiences and commercialization. We help clients understand, connect to and inspire global audiences by bringing together brands, properties and talent/creators to build meaningful relationships that drive measurable business outcomes.

Shaped by our belief in the unifying power of sports, music and entertainment, THE TEAM leads with intelligence, ideas and influence. For more information, please visit the.team .

OVERVIEW
The Senior Operations & Production Director will play a pivotal leadership role in the end-to-end delivery of high-profile client activations at NFL International games. This role will oversee the strategic planning, operational delivery, and production execution of multi-market experiential projects, ensuring best-in-class output that aligns with both brand and league expectations.
Working across international markets, this individual will lead large-scale project teams, manage significant budgets (£1.5M+ / $2M+), and act as a senior client partner - driving operational excellence while shaping compelling, culturally relevant fan experiences within the sports landscape.

WHAT YOU’LL BE DOING:
Project Leadership & Delivery

• Lead the full lifecycle of large-scale activations from concept through todelivery, ensuring projects are executed on time, on budget, and to the higheststandard
• Develop and oversee complex production plans, including schedules, run of show, logistics, staffing models, and site operations
• Ensure all event structures, infrastructure, and technical elements aredelivered safely, efficiently, and in line with local regulations across multiplemarkets
• Maintain a solutions-focused approach, proactively identifying risks, resolving challenges, and escalating where appropriate

Client Leadership & Strategic Partnership

• Build and maintain trusted senior-level relationships with the client and key stakeholders, acting as a strategic advisor throughout the project lifecycle
• Translate complex production and operational detail into clear, meaningfulinsight for clients, providing context on implications and opportunities
• Lead client conversations with confidence - structuring clear, compellingnarratives and guiding decision-making toward desired outcomes
• Identify opportunities to add value and streamline processes

Budget & Commercial Management

• Own the development, management, and reconciliation of large-scale projectbudgets ($2M+), ensuring financial accuracy and delivery against targets
• Manage scope effectively, identifying and addressing scope creep while drivingefficiencies
• Lead procurement conversations and negotiate with suppliers andstakeholders across multiple markets to ensure value and quality
• Provide clear budget oversight across teams, guiding junior staff on financialmanagement and accountability

International & Operational Excellence

• Lead delivery across multiple international markets, ensuring consistence while adapting to local regulations, cultures, and operational nuances
• Conduct site visits and oversee on-the-ground delivery throughout the summerperiod
• Manage vendor ecosystems across production disciplines (staging, fabrication,AV, technical, logistics), ensuring alignment with agency standards
• Ensure robust health & safety planning and compliance across all market

Team Leadership & Development

• Lead, mentor, and inspire cross-functional teams, fostering a collaborative high-performance culture
• Delegate effectively, clearly communicating expectations, timelines, anddeliverables
• Provide guidance on complex challenges, while empowering team members totake ownership of their work

Creative & Strategic Contribution

• Contribute to the development of experiential strategies and productionsolutions that align with client objectives and elevate creative output
• Anticipate challenges and identify opportunities that have not yet beensurfaced, bringing proactive thinking to the team and client

WHAT YOU NEED:

• 10+ years' experience in operations and production within experiential and sports industries
• Proven experience delivering large-scale, multi-market events and activations
• Demonstrated experience managing budgets in excess of $2M
• Strong expertise in event infrastructure, production delivery, and health & safety compliance
• Experience working internationally and adapting delivery across differentmarkets
• Willingness and availability to travel extensively for site visits and on-the ground delivery
• Excellent communication, leadership, and stakeholder management skill

THE TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.