Director - Business Outsourcing Services

S&W; Cambridge; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Director for their Business Outsourcing Services team. In this pivotal role, you will drive business growth, forge partnerships, and enhance client relationships. Your expertise in accounts and business development will be crucial as you navigate challenges and unlock potential for SMEs. Join a forward-thinking firm that values innovation and diversity, offering a supportive environment where your contributions can make a significant impact. This is a unique opportunity to shape the future of the Cambridge office while enjoying a competitive salary and comprehensive benefits.

Benefits

Private medical insurance

Life assurance

Pension contribution

Generous holiday package

Cycle to work scheme

Season ticket loan

Eye care support

Fully funded training towards professional qualifications

Option to purchase additional holiday

Shared parental leave

Qualifications

• Experience in business development and marketing strategy.
• Proven ability to manage and grow client portfolios.

Responsibilities

• Develop and implement business growth strategies for the Cambridge office.
• Manage the BOS team and ensure timely fee note submissions.

Skills

Accounts Qualification

Business Development

Microsoft Excel

Team Management

Client Relationship Management

Technology Utilization

Job description

Director - Business Outsourcing Services

Director - Business Outsourcing Services

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Company Description

At S&W, we help our clients thrive by simplifying the complex, illuminating new paths, and shaping solutions that make a difference. As one of the UK’s top 10 fastest-growing accountancy firms, we have been a trusted partner since 1881—helping businesses and individuals meet challenges and seize opportunities across generations.

Company Description

At S&W, we help our clients thrive by simplifying the complex, illuminating new paths, and shaping solutions that make a difference. As one of the UK’s top 10 fastest-growing accountancy firms, we have been a trusted partner since 1881—helping businesses and individuals meet challenges and seize opportunities across generations.

Built on expertise and driven by ambition, we provide a comprehensive range of services, including tax and accountancy, advisory and assurance, corporate finance, and restructuring. We are defined by our purpose—to help navigate challenges, unlock potential, and achieve the extraordinary.

Job Description

What will you be doing?

We are looking for a dynamic, motivated and experienced professional to join our Business Outsourcing Services (BOS) team which sits within our Assurance & Business Services (ABS) department.

The role will report directly to the Hub Lead who leads and supports the Business Outsourcing Services’ teams under their remit. This role will also require you to work closely with the Regional Managing Partner of the Cambridge office to support the marketing, business development and growth plans for the office.

The key element of this role is to grow the Cambridge office BOS portfolio of fees year-on-year, formulating and implementing a business growth strategy for the SME business offering to the external market, covering Accounts, Payroll, Company Secretarial, and related services.

As Director, your responsibilities will include among others;

• Compile and implement a Business Development and Marketing plan strategy to win work from the external market, including but not limited to forging Partnerships with entities/ bodies who could provide a pipeline of work, Hosting of Webinars & Events, External Networking & building your brand in the external market.
• Attending calls with prospective new BOS clients to win the work, capturing your BOS wins on PowerBI.
• Handle smooth handover and implementation of new clients transferring in on a timely basis, to ensure a positive client experience:
• From other S&W teams/offices;
• From other accountants/ providers;
• New start-up companies.
  

This would include arranging for the preparation of quotes, engagement letters and the handling of Anti-Money Laundering procedures.

• Manage and support the Managers & Associate Directors within the BOS team to ensure they take shared responsibility for the portfolio of BOS clients, including the allocation of jobs and the monitoring of capacity issues within the team.
• Ensure the BOS team members raise all fee notes on time. Review and approve the fee notes raised by the team. Review Work-In-Progress (WIP) for BOS client engagements on a monthly/quarterly basis to assess whether billing, provisioning or fee renegotiation is required.
• Monitor the Gross Margin % on all assignments within your BOS portfolio and address any clients achieving a margin below the stipulated guidance issued by the national head of BOS.
  
  

Qualifications

Skills and Experience

To be successful in this role, you should;

• Accounts Qualification or key experience to be successful in the role.
• Evidence of winning work in the market and enthusiasm to grow the portfolio.
• Ability to be the client’s main point of contact.
• Experience of managing people and growing a team.
• Must have very good Microsoft Excel skills.
• Interest in technology and how this could be used to create efficiencies.
  
  

Additional Information

As a colleague here at S&W you will have access to benefits that include

• Competitive salary
• Private medical insurance
• Life assurance
• Pension contribution
• Hybrid working model (role dependent)
• Generous holiday package
• Option to purchase additional holiday
• Shared parental leave
• Fully funded training towards professional qualifications
• Cycle to work scheme
• Season ticket loan
• Eye care support
  
  

We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At S&W we have a wide range of highly active employee resource groups and we’re delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workplace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.

We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

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