Director - Business Architect

Barclays Business Banking; Glasgow; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading bank is seeking a Director to build and lead the Glasgow Business Architecture team. This role involves overseeing process transformation, managing project compliance, and fostering a performance culture. The successful candidate will drive strategic initiatives and enhance team capabilities while ensuring alignment with the bank's objectives.

Qualifications

• Experience in managing large teams and complex projects.
• Expertise in business architecture and process design.

Responsibilities

• Lead the Glasgow Business Architecture team and oversee process transformation.
• Support change delivery managers and ensure project compliance with standards.
• Monitor project performance and facilitate project governance.

Skills

Leadership

Project Management

Change Management

Analytical Skills

Job description

Build and lead the newly formed Glasgow Business Architecture team

including hiring, onboarding, and performance management.

Develop team capability and culture through training, mentoring, and a focus on high-impact delivery.

Shape and drive the bank’s group-wide process transformation and automation strategy (as part of the Bank’s 3-year strategy), including executive and board-level engagement and reporting.

Oversee and deliver global and local process transformation engagements across all parts of the Group, ensuring alignment with strategic priorities.

Lead high-impact process optimization engagements that enhance efficiency, customer experience, and risk management.

Establish and maintain strong relationships with local and global stakeholders to ensure alignment, influence, and engagement.

Provide deep expertise in business architecture and process design, guiding complex initiatives and building team skills.

Expand Business Architecture team capabilities and services to drive greater value realization.

Support process enablement and upskill the wider organisation, embedding knowledge to sustain transformation and automation gains.

Ensure effective governance and reporting, tracking outcomes, value delivery, and progress across transformation programs.

Purpose of the role

To support change delivery managers in the delivery of successful projects, while ensuring that project management processes and practices are aligned with controls and governance standards and that projects are aligned with the organisation's strategic objectives.

Accountabilities

• Support to change delivery managers, ensuring their programme is compliant with the Barclays Control Framework, including oversight of controls and governance standards.
• Create and implement standardised PMO processes and methodologies that are aligned with controls and governance standards and that support the delivery of successful projects.
• Monitor project performance, including tracking progress, identifying risks, assumptions, issues, dependencies, and reporting status to senior management.
• Support project documentation, maintaining project plans, schedules, and budgets, ensuring accuracy and currency.
• Facilitate project governance, ensuring alignment with strategic objectives and effective management of risks, assumptions, issues, and dependencies.
• Provide change management framework training to project managers and stakeholders to ensure successful project delivery.
• Continuously improve project management practices by identifying areas for enhancement and implementing improvements.

Director Expectations

• Manage a business function, contributing to strategic initiatives, policies, and procedures, and managing multiple complex projects.
• Lead a large team or sub-function, fostering a performance culture aligned with business values, or act as a deep technical expert on organization-wide projects.
• Provide expert advice to senior management and influence decisions outside of own function.
• Manage resourcing, budgeting, and policy creation for a significant sub-function.
• Ensure compliance with policies and regulations, and monitor external environment for regulatory and advocacy influences.
• Maintain comprehensive knowledge of industry practices and external developments.
• Use analytical skills to solve complex problems and design solutions.
• Make significant strategic decisions within own area, influencing stakeholders at all levels.
• Act as a principal contact for key clients and divisions, representing the function.

All Senior Leaders are expected to demonstrate leadership behaviors: Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others. All colleagues should embody Barclays Values: Respect, Integrity, Service, Excellence, and Stewardship, and the Barclays Mindset: Empower, Challenge, Drive.