Director, AI-Driven Medical Information & Content Delivery

GlaxoSmithKline plc; Brentford; Híbrido; GBP 140.000 - 210.000; Tempo integral

Benefícios oferecidos por esta vaga

Hybrid work model

Resumo da vaga

GSK is seeking a Director of Medical Information & Content Approval Delivery to oversee outsourced MI content and content approval services within GMI&CA QTO. You will drive lifecycle operations, scientific review, and performance across outsourced delivery partners while ensuring compliance and readiness for launches.

Collaborating with TA MI&CA leaders and stakeholders, you will lead approvals, supplier relationships, and analytics to improve service delivery and business impact within a

Qualificações

• Degree in life sciences, pharmacy, medicine, healthcare or a related scientific discipline.
• Extensive experience in Medical Information and/or Content Approval.
• Experience in scientific content lifecycle management, operational analytics and outsourced delivery service models.
• Demonstrated knowledge of applicable legal, regulatory, code, policy and quality requirements relevant to Medical Information and Content Approval operational delivery.
• Proven experience in leading, managing stakeholders and making decisions in a complex matrix environment.

Responsabilidades

• Lead operational delivery across Medical Information and Content Approval activities within QTO accountability, partnering with Therapeutic Area Medical Information and Content Approval leaders to support business priorities and launch readiness.
• Lead Medical Information content lifecycle operations, including content creation, maintenance, update, retirement and scientific review.
• Provide scientific approval of in-scope Medical Information content created or updated through outsourced delivery services, ensuring alignment with relevant GSK Medical Information and Content Approval requirements and customer needs.
• Lead the business relationship for outsourced Medical Information delivery services, ensuring appropriate capability, capacity, service performance and operational readiness.
• Partner with Procurement and relevant stakeholders on service strategy, contracting, scope of work, service levels and performance management.
• Lead operational escalation and issue resolution for outsourced delivery services.
• Drive standardisation, simplification and optimisation of operational delivery, including implementation of operating-model refinements and technology-enabled/AI-supported improvements.
• Lead GMI&CA operational analytics, measures and reporting to assess service performance, delivery effectiveness and business impact, identify improvement opportunities in partnership with other leaders within QTO and provide insights to support decision-making to GMI&CA Leadership Team.
• Provide support for management monitoring, audit and inspection readiness, and MI&CA wide projects as identified by the MI&CA LT.

Conhecimentos

Cross-Functional Leadership

Digital Fluency

Enterprise Thinking

High Impact Communication

Launch Excellence

Patient Impact

Formação

Degree in life sciences, pharmacy, medicine, healthcare or related science

Descrição da vaga

GSK is seeking a Director of Medical Information & Content Approval Delivery to oversee outsourced MI content and content approval services within GMI&CA QTO. You will drive lifecycle operations, scientific review, and performance across outsourced delivery partners while ensuring compliance and readiness for launches.

Collaborating with TA MI&CA leaders and stakeholders, you will lead approvals, supplier relationships, and analytics to improve service delivery and business impact within a