Direct Service Worker: Community Support & Independence

internal-advocatesinc; West Street; On-site; GBP 16,000 - 23,000; Full time

Job summary

Advocates is hiring a Direct Service Worker to support individuals facing mental health and substance use challenges. You will supervise daily activities, provide ongoing guidance, and assist with medication management, finances, and community integration as part of a team on a blended shift.

The role emphasizes respect, compassion, inclusion, and a person-centered approach within a nonprofit, mission-driven organization that values growth and a welcoming culture.

Qualifications

• Bachelor’s Degree or high school diploma with 1 year related experience.
• Excellent interpersonal, judgement and coaching skills.
• Strong written and verbal communication.
• Ability to utilize basic computer applications.
• Valid driver’s license and access to an insured vehicle for transporting clients.
• Diversity sensitivity and inclusive practice preferred.

Responsibilities

• Participate in the development of treatment plans and attend treatment meetings.
• Document progress toward treatment plans.
• Perform interventions to develop clients' skills.
• Provide linkage with program staff and service providers.
• Communicate progress, mental status, and changes in notes.
• Offer ongoing support, guidance, and supervision to clients.
• Identify community integration issues with supervisor guidance.
• Monitor and document medication administration.
• Maintain a clean, safe home-like environment.
• Remain vigilant during scheduled shifts.
• Complete paperwork, reports, and trainings on time.

Skills

Interpersonal skills

Judgement

Coaching

Communication

Computer literacy

Team oriented

Adaptability

Education

Bachelor’s Degree

High School Diploma or GED

Tools

MS Office

Job description

Advocates is hiring a Direct Service Worker to support individuals facing mental health and substance use challenges. You will supervise daily activities, provide ongoing guidance, and assist with medication management, finances, and community integration as part of a team on a blended shift.

The role emphasizes respect, compassion, inclusion, and a person-centered approach within a nonprofit, mission-driven organization that values growth and a welcoming culture.