DIOR Seasonal Sales Assistant

Parfums Christian Dior; Greater London; On-site; GBP 18,000 - 24,000; Part time

Job summary

Parfums Christian Dior in London seeks a Seasonal Sales Assistant to drive beauty sales and deliver a personalized luxury service. You will promote the Dior brand, educate clients on makeup and skincare, and build strong client relationships on the counter.

The role focuses on achieving sales targets, cross-selling across product categories, and contributing to a premium customer experience during the October–December period.

Qualifications

• Strong selling skills.
• Proven sales track record in a luxury retail environment.
• Strong knowledge of beauty and skincare products (or ability to quickly acquire).
• Proficiency in using point-of-sale (POS) systems and customer relationship management (CRM) tools (e.g., ipos).
• Excellent product presentation and application.

Responsibilities

• Pro-actively sell Parfums Christian Dior products, providing a luxury standard of service to customers.
• Be an expert on makeup and skincare, able to present and apply products to inspire and gain new clients.
• Achieve or exceed sales targets, link sell across product categories, to increase ATV and ATU.
• Initiate contact with clients and welcome them on counter and through traffic stopping; develop relationships and loyalty.
• Participate in merchandise management in line with Corporate guidelines.
• Update ipos tool with client data including sales and client profiles.

Skills

Sales experience

Luxury retail

Beauty knowledge

POS systems

CRM tools

Tools

POS systems

CRM tools

Job description

Position

POSITION: DIOR Seasonal Sales Assistant

LOCATION: London

LENGTH: October - 31st December

Do you wish to join the House of Dreams?

In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.

You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.

This Vision Is Carried By Our Six Values That You Will Embody Daily As Designers Of Dreams - Values That Engage And Define Us

Create Passionately

Craft together with joy

Excel for ultimate luxury

Lead with audacity

Cultivate Triumphant inclusivity

Commit and act to re-enchant the world.

Design your dreams with Dior.

Within the Retail team, the Seasonal Sales Assistant is responsible for driving beauty sales by achieving sales targets, promoting the brand, and providing a personalized luxury service to customers. This role is crucial for maintaining Parfums Christian Dior's image as a luxury brand and ensuring customer satisfaction and loyalty. The holder of this position will work closely with various functional partners, including the Counter Manager and other retail staff.

Job Responsibilities

• Pro-actively sell Parfums Christian Dior products, providing a luxury standard of service to customers, whilst educating clients on the brand.
• Be an expert on makeup and skincare, able to present and apply products to inspire and gain new clients.
• Achieve or exceed sales targets, as set by your line manager. Pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU).
• Initiate contact with clients and welcome them both on counter and through traffic stopping. Develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients.
• Participate in merchandise management and ensure that it is in line with Corporate guidelines
• Update ipos tool with client data including all sales and client profile.

Profile

Person Specification

• Strong selling skills.
• Proven sales track record in a luxury retail environment.
• Strong knowledge of beauty and skincare products (or ability to quickly acquire).
• Proficiency in using point-of-sale (POS) systems and customer relationship management (CRM) tools (e.g., ipos).
• Excellent product presentation and application.

Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.