Dior Ambassador

Parfums Christian Dior; England; In loco; GBP 28.000 - 32.000; Tempo pieno

Descrizione del lavoro

Parfums Christian Dior is seeking a brand ambassador to drive beauty sales and provide a personalised luxury service on the UK counter. You will engage clients, demonstrate makeup and skincare, and aim to exceed sales targets while promoting the brand ethos.

You will build relationships, educate customers, and utilise the DIOR VIP loyalty program to foster repeat visits, while maintaining luxury standards in every interaction.

Competenze

• Experience in luxury, consultative sales is required.
• Beauty and/or fragrance sales experience is advantageous.

Mansioni

• Be an expert on makeup and skincare, present and apply products to inspire and gain new clients.
• Proactively sell Parfums Christian Dior products and provide a luxury standard of service to customers.
• Be aware of and achieve or exceed sales targets as set by your line manager.
• Cross-sell across product categories to increase ATV and ATU.
• Develop personal relationships with clients and encourage loyalty through the DIOR VIP program.
• Educate clients on Parfums Christian Dior products and the brand.
• Participate in merchandise management and monitor stock levels.
• Update ipos tool with client data and build a clientele through calls and events.

Conoscenze

Makeup expertise

Skincare knowledge

Luxury service

Target driven

Relationship building

Strumenti

ipos tool

Descrizione del lavoro

As an Ambassador for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving beauty sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers.

Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times.

MAIN RESPONSIBILITIES

SALES:

• To be an expert on makeup and skincare, able to present and apply products to inspire and gain new clients
• To pro - actively sell Parfums Christian Dior products and provide a luxury standard of service to customers
• To be aware of and achieve or exceed sales targets, as set by your line manager
• To pro - actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU)

SERVICE:

• To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients
• To initiate contact with clients and welcome them both on counter and through traffic stopping
• To develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients
• To educate clients on Parfums Christian Dior products and the brand
• KPI - to achieve target for Mystery Shopping

GENERAL:

• To participate in merchandise management and ensure that it is in line with Corporate guidelines
• To monitor stock levels, report any issues and ensure that there are sufficient levels
• To adhere to all company procedures and policies, as outlined in the employee handbook
• To update ipos tool with client data including all sales and client profile
• To develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments)

PERSON SPECIFICATION:

• Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate
• Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service
• You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity
• Self confident, you will be able to approach and engage with customers at ease, using your strong selling skills
• Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior

Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.