Dining Hall Assistant

Thomas Franks Ltd; City of Westminster; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Wider wallet scheme

Free meals on duty

Cycle to work scheme

Team & company social events

Employee assistance programme

Workplace pension

Excellent career progression

Job summary

Thomas Franks Ltd in South East London is seeking a friendly Dining Hall Assistant to support the delivery of meals and service in a school catering setting. You will help create a welcoming dining experience, assist children during meal times and maintain high standards of cleanliness and food safety.

The role covers serving food and drinks, promoting healthy eating, following allergen procedures and working with the kitchen team to ensure a smooth, high‑quality service while upholding

Qualifications

• Experience in catering, hospitality, or school catering is desirable.
• Experience with children is desirable but not required.
• Strong customer service and communication skills.

Responsibilities

• Support the serving of food and drinks to children, staff and guests.
• Encourage healthy eating with a friendly service.
• Follow allergen procedures for meals and intolerances.
• Follow food hygiene, health and safeguarding procedures.
• Set up dining hall and ensure cleanliness before service.
• Clear tables and clean dining hall after meals.
• Work with kitchen/catering team for high-quality service.
• Provide welcoming, professional customer service.
• Maintain a clean, safe dining hall environment.
• Carry out other duties to support catering operations.

Skills

Catering/hospitality experience

Customer service oriented

Team player

Attention to detail

Job description

An outstanding prep school and nursery located in South East London for students 3 years old to 11. Catering for just under 500 students and teachers daily. We offer a core feeding of lunch with some high end hospitality throughout the year. This location operates Monday to Friday and operates mainly term time. Additionally this location benefits from great transport links. We are looking for a friendly, reliable and organised Dining Hall Assistant to support the smooth delivery of food and service within a school or similar catering environment. The successful candidate will help create a welcoming dining experience, support children during meal times and maintain high standards of cleanliness, food safety and customer service.,

Responsibilities

• Support the serving of food and drinks to children, staff and guests as required.
• Encourage positive and healthy eating habits and provide a friendly and supportive service.
• Ensure children with food allergies or intolerances receive the correct meals and follow all allergen procedures.
• Follow food hygiene, health and safety and safeguarding procedures at all times.
• Set up the dining hall before service and ensure it is clean, tidy and ready for use.
• Clear tables and clean the dining hall following meal service.
• Work closely with the kitchen and catering team to ensure an efficient and high-quality service.
• Provide a welcoming and professional customer service experience.
• Maintain a clean, safe and organised dining hall environment.
• Carry out other reasonable duties required to support the catering operation.

Qualifications

• Previous experience in a catering, hospitality, school or customer service environment is desirable.
• Experience of working with children is desirable but not essential.
• A genuine interest in food and providing excellent customer service.
• Good communication and interpersonal skills.
• A positive attitude and willingness to work as part of a team.
• Good attention to detail and an organised approach to work.
• Reliable, punctual and able to follow instructions and procedures.
• Ability to work in a busy environment while maintaining high standards.

Knowledge and Competencies

• Reasonable to good verbal English communication skills.
• Reasonable to good written English and reading skills.
• Understanding of basic food hygiene and health and safety requirements is desirable.
• Ability to follow food allergy and intolerance procedures accurately.
• Commitment to safeguarding and maintaining a safe environment for children.

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

Benefits

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.