Dining Hall Assistant | Mon - Fri | 20h a week

Thomas Franks Ltd; Greater London; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Free meals on duty

Cycle to work scheme

Discounts at major retailers

Job summary

Thomas Franks Ltd is seeking a friendly, reliable Dining Hall Assistant for a 20-hour-per-week role in London (SE3). The position supports the smooth delivery of food and service within a school catering environment, with a focus on creating a welcoming dining experience and high standards of cleanliness and safety.

The role involves serving meals, assisting children during meal times, and working closely with the kitchen and catering team to ensure efficient, high-quality service.

Qualifications

• Previous experience in a catering, hospitality, school or customer service environment is desirable.
• Experience of working with children is desirable but not essential.
• A genuine interest in food and providing excellent customer service.
• Good communication and interpersonal skills.
• Reliable, punctual and able to follow instructions and procedures.

Responsibilities

• Support the serving of food and drinks to children, staff and guests as required.
• Encourage positive and healthy eating habits and provide a friendly and supportive service.
• Ensure children with food allergies or intolerances receive the correct meals and follow all allergen procedures.
• Follow food hygiene, health and safety and safeguarding procedures at all times.
• Set up the dining hall before service and ensure it is clean, tidy and ready for use.
• Clear tables and clean the dining hall following meal service.
• Work closely with the kitchen and catering team to ensure an efficient and high-quality service.
• Provide a welcoming and professional customer service experience.
• Maintain a clean, safe and organised dining hall environment.
• Carry out other reasonable duties required to support the catering operation.

Skills

Catering experience

Hospitality experience

Customer service

Working with children

Communication skills

Job description

Dining Hall Assistant | Mon - Fri | 20h a week

Company:

Location:

London , SE3

Country:

United Kingdom

Job Type:

Job Description

Dining Hall Assistant | Mon - Fri | 20h a week

London

An outstanding prep school and nursery located in South East London for students 3 years old to 11. Catering for just under 500 students and teachers daily. We offer a core feeding of lunch with some high end hospitality throughout the year. This location operates Monday to Friday and operates mainly term time. Additionally this location benefits from great transport links.

We are looking for a friendly, reliable and organised Dining Hall Assistant to support the smooth delivery of food and service within a school or similar catering environment.

The successful candidate will help create a welcoming dining experience, support children during meal times and maintain high standards of cleanliness, food safety and customer service.

Key Responsibilities :

• Support the serving of food and drinks to children, staff and guests as required.
• Encourage positive and healthy eating habits and provide a friendly and supportive service.
• Ensure children with food allergies or intolerances receive the correct meals and follow all allergen procedures.
• Follow food hygiene, health and safety and safeguarding procedures at all times.
• Set up the dining hall before service and ensure it is clean, tidy and ready for use.
• Clear tables and clean the dining hall following meal service.
• Work closely with the kitchen and catering team to ensure an efficient and high-quality service.
• Provide a welcoming and professional customer service experience.
• Maintain a clean, safe and organised dining hall environment.
• Carry out other reasonable duties required to support the catering operation.

Skills and Experience:

• Previous experience in a catering, hospitality, school or customer service environment is desirable.
• Experience of working with children is desirable but not essential.
• A genuine interest in food and providing excellent customer service.
• Good communication and interpersonal skills.
• A positive attitude and willingness to work as part of a team.
• Good attention to detail and an organised approach to work.
• Reliable, punctual and able to follow instructions and procedures.
• Ability to work in a busy environment while maintaining high standards.

Knowledge and Competencies:

• Reasonable to good verbal English communication skills.
• Reasonable to good written English and reading skills.
• Understanding of basic food hygiene and health and safety requirements is desirable.
• Ability to follow food allergy and intolerance procedures accurately.
• Commitment to safeguarding and maintaining a safe environment for children.

Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
Free meals on duty
Volunteers leave – up to one day per year.
Enhanced maternity, paternity and adoptive leave.
Cycle to work scheme.
Recommend a friend bonus.
Unrivalled individual training and development.
Well established apprenticeship programme.
Team & company social events.
Employee assistance programme.
Workplace pension.
Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

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