Dining Coordinator

SeeMe Hired Ltd; Borehamwood; On-site; GBP 22,000 - 24,000; Full time

Benefits offered by this job

Weekend enhancement

Wage access

Blue Light Card

Cycle to Work

Refer a Friend

Employee recognition

Training & development

Discount schemes

Team events

Long service awards

Job summary

Westgate Healthcare is seeking a friendly Dining Coordinator to ensure residents enjoy a welcoming dining experience from menu choice to tea time. You will work with the Head Chef and care team to maintain high standards of service, safety and hygiene across dining areas.

Join a team that values compassion, teamwork and attention to detail, delivering meals with care, warmth and consistency to residents, including those living with dementia.

Qualifications

• Must be friendly and patient with residents.
• Excellent communication skills.
• Previous care home or hospitality experience preferred.

Responsibilities

• Take residents' meal orders and assist choosing.
• Set tables and maintain dining environment.
• Serve meals at proper temperature and presentation.
• Encourage meals and offer alternatives.
• Support individual dining preferences.
• Deliver and collect crockery and dining items.
• Wash crockery and utensils.
• Keep dining areas clean per COSHH and hygiene.
• Follow health and safety procedures.
• Work with care team to meet residents' needs.
• Assist Head Chef to run mealtimes.
• Carry out other duties as requested.

Skills

Customer service

Communication

Team member

Caring nature

Reliability

Job description

As a Dining Coordinator, you'll help make sure our residents have a great experience from choosing their meal right through to the last cup of tea! Your role will include:

• Taking residents' meal orders and helping them make choices where needed, particularly residents living with dementia or other cognitive challenges.
• Setting tables and creating a welcoming, comfortable and enjoyable dining environment.
• Serving meals at the correct temperature and ensuring food is presented to a high standard.
• Encouraging residents to enjoy their meals and offering suitable alternatives when needed.
• Supporting residents with their individual dining preferences and requirements.
• Delivering and collecting crockery, cutlery and other dining equipment.
• Washing crockery, cutlery, cooking and serving utensils and kitchen equipment.
• Keeping dining and kitchen areas clean, tidy and welcoming in line with COSHH and hygiene requirements.
• Following all relevant health and safety, food hygiene and infection control procedures.
• Working closely with the care team to make sure residents' individual needs, preferences and dietary requirements are understood and supported.
• Working closely with the Head Chef and wider team to ensure mealtimes run smoothly.
• Carrying out other reasonable duties as requested by the Home Manager or Head Chef.

It's about more than food...
Do you enjoy working with people, creating a welcoming atmosphere and taking pride in the little details?, If you have a can-do attitude, enjoy working as part of a team and love making a difference to people's day, we'd love to hear from you!,

You don't need to have worked in a care home before. What matters most is that you're:

• Friendly, approachable and genuinely enjoy working with people.
• Caring, patient and respectful towards older people.
• Passionate about creating a positive dining experience.
• A great team player who enjoys working alongside care and kitchen colleagues.
• A confident communicator who can listen and respond to residents' needs.
• Patient and understanding when supporting residents living with dementia or other cognitive challenges.
• Happy to get stuck in and maintain high standards of cleanliness and hygiene.
• Reliable, organised and able to work at pace when needed.
• Someone with a positive can-do attitude who takes pride in their work., Bring your personality, your caring nature and your can-do attitude - we'll bring the training and support., The right to live and work in the UK
• Previous experience of working in a similar position is essential to be successful
• Previous experience in a care home environment is ideal, however candidates with a hotel/restaurant background are also encouraged to apply
• Excellent communication skills, both verbal and written
• Ability to work in a team, a caring nature and a positive attitude
• An understanding of Health and Safety, Infection Control and COSHH

At Westgate Healthcare, dining is about much more than simply serving food. It's about choice, dignity, companionship and enjoyment. You'll get to know our residents, understand their preferences and help create a dining experience where everyone feels comfortable, supported and valued., If you're looking for a role where you can make people smile, build relationships and make a genuine difference every day, come and join the Westgate Healthcare team.

• £12.71 per hour + 50p per hour weekend enhancement
• 38 hours per week 4 shifts over 7 days 8:00am - 6:00pm,
• Competitive pay, with enhanced pay for weekend working.
• Equal pay for young workers - colleagues under 25 are paid the same rate as staff aged 25+.
• Stream - access your wages before payday, plus exclusive discounts at some of the UK's favourite shops.
• Blue Light Card and additional employee discount schemes.
• Byond Prepayment Card, Extras Discounts and Cycle to Work Scheme.
• Refer a Friend Scheme - earn up to £500 for a successful referral.
• Employee recognition schemes, including Employee of the Month and Long Service Awards.
• Team-building and social events.
• Training and development opportunities, including nationally recognised qualifications.
• Financial and wellbeing support through The Care Workers Charity.
• Comprehensive induction, free training and ongoing professional development.