Digital Workplace Leader: Microsoft 365 & AI-Enabled Ops
British Airways Holidays
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Benefits offered by this job
Job summary
IAG Loyalty is seeking a Digital Workplace & Microsoft Platforms Manager/Lead to own the Microsoft estate across the Loyalty division, combining strategic leadership with hands-on involvement. You will steer roadmaps, manage budgets, and collaborate with internal teams, contractors and strategic partners to deliver secure, resilient services.
You will work across Microsoft 365, Entra, Intune, Defender, Purview, SharePoint, Teams, Exchange Online and related tools, shaping the function and
Qualifications
- Experience managing an enterprise Microsoft 365 and Digital Workplace estate.
- Broad knowledge across Microsoft Estate including Entra, endpoint management, Office 365, security and Copilot.
- Proven track record leading Microsoft or Digital Workplace programmes with roadmaps and delivery.
Responsibilities
- Set direction, oversight and hands-on involvement across Microsoft platform estate.
- Lead blended teams of internal staff, contractors and partners with clear accountability.
- Drive automation, telemetry and AI-enabled improvements to colleague experience and operations.
Skills
Tools
Job description
IAG Loyalty is seeking a Digital Workplace & Microsoft Platforms Manager/Lead to own the Microsoft estate across the Loyalty division, combining strategic leadership with hands-on involvement. You will steer roadmaps, manage budgets, and collaborate with internal teams, contractors and strategic partners to deliver secure, resilient services.
You will work across Microsoft 365, Entra, Intune, Defender, Purview, SharePoint, Teams, Exchange Online and related tools, shaping the function and
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