Digital Workplace Coach - M365, Copilot, ChatGPT, Asana, Webex

JR United Kingdom; Newport; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading company is seeking a Digital Workplace Coach for a 3-6 month contract based in Newport. The successful candidate will deliver coaching and support for various digital tools among a diverse user base. This role requires a proven track record in digital transformation and expertise in adult learning principles, alongside exceptional communication skills.

Qualifications

• A proven track record in digital enablement or workplace transformation.
• Expert knowledge of the M365 suite and AI tools.
• Ability to coach various technologies effectively.

Responsibilities

• Deliver in-person coaching and support for 250 users.
• Run masterclasses and onboarding sessions.
• Track tool adoption and generate KPI reports.

Skills

Digital enablement

Adult learning theory

Behavioural design

Change frameworks (e.g. ADKAR)

Strong communication skills

Systems thinking

Tools

Asana

Calendly

Cisco Webex

Docusign

Dashlane

Superhuman

Zoom

Microsoft 365

ChatGPT Enterprise

MS Copilot

Job description

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Client:

Global Resourcing

Location:

newport, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Digital Workplace Coach

Contract: 3-6 months

Key Responsibilities:

• Deliver in-person coaching and support
• Run structured masterclasses, drop-in clinics, onboarding sessions and tailored 1-to-1 coaching across: Asana, Calendly, ChatGPT Enterprise, MS Copilot, Cisco Webex, Docusign, Dashlane, Microsoft 365, Superhuman, and Zoom.
• Coach a user base of 250 across all levels of digital fluency.
• Adapt communication styles and coaching approaches to serve both beginners and power users with empathy and credibility.
• Translate digital change strategies into user-facing materials, workflows and communications.
• Partner with key software vendors to bring roadmap and best-practice insights into the business.
• Track tool adoption, behavioural change, and productivity impact using both analytics and qualitative feedback; generate quarterly KPI reports.
• Actively embed key digital dexterity competencies — including systems thinking, adaptability, business acumen and collaborative fluency

Key Skills & Experience:

• A proven track record in digital enablement, enterprise L&D, change delivery or workplace transformation — preferably within complex, fast-moving environments (e.g. finance, consulting, and/or technology).
• Expert knowledge and practical experience coaching across the M365 suite, AI (Copilot or Chat GPT Enterprise)
• Ability to coach other tech, including Asana, Calendly, Cisco Webex, Docusign, Dashlane, Superhuman, and Zoom (training can be provided)
• Strong grasp of adult learning theory, behavioural design, and change frameworks such as ADKAR.
• Confident working with data and usage metrics to inform strategic iteration and performance insight.
• Gravitas, empathy, and first-class communication skills.
• Conceptual clarity and systems thinking — able to link individual actions to enterprise-level outcomes.