Digital User Behavior Analyst - Luxury Ecommerce

NET-A-PORTER; Greater London; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

25 days holiday

Private medical cover

Matched pension contribution

Flexible working

Staff discounts

Life assurance cover

Job summary

NET-A-PORTER seeks a User Behaviour Analyst to join the Site Analytics & Optimisation team in London. The role involves analysing customer journeys, identifying patterns in product discovery and evaluating consumer behaviour across various digital touchpoints.

The ideal candidate will have a strong analytical mindset, experience in an ecommerce environment, and the ability to translate data into actionable insights.

Qualifications

• Experience interpreting digital behaviour in an ecommerce environment.
• Ability to spot patterns and opportunities in behavioural data.
• Strong understanding of onsite engagement metrics.

Responsibilities

• Analyse customer journeys and identify patterns in product discovery.
• Segment behaviour for LTV modelling.
• Track and analyse multi-session journeys and repeat behaviour.

Skills

Analytical mindset

Data interpretation

Digital funnel analysis

Customer journey insights

Communication skills

Tools

GA4

Contentsquare

Databricks

Snowplow

BigQuery

Job description

NET-A-PORTER seeks a User Behaviour Analyst to join the Site Analytics & Optimisation team in London. The role involves analysing customer journeys, identifying patterns in product discovery and evaluating consumer behaviour across various digital touchpoints.

The ideal candidate will have a strong analytical mindset, experience in an ecommerce environment, and the ability to translate data into actionable insights.