Digital Transformation Lead

Builder Depot; Greater London; Hybrid; GBP 59,000 - 72,000; Full time

Job summary

Builder Depot is undergoing a digital transformation from its head office in North London. The role will own our systems and drive staff productivity with real responsibility from day one, landing on the shop floor within weeks.

You will lead multiple software rollout projects, train staff, and coordinate with vendors and developers to deliver value across the business, including AI-enabled improvements.

Qualifications

• Can-do attitude and drive to improve things.
• Strong people skills and ability to bring staff along.
• Organised and able to juggle several projects.
• Comfortable around code and APIs; uses AI tools where they help.
• Data driven with strong attention to detail.
• Thinks creatively and takes the lead.
• Excellent written and verbal communication; proactive with updates.
• Programming experience is a plus; experience with tickets, custom work and third-party developers matters more.

Responsibilities

• Rollout software and efficiency improvements across departments, automating manual processes where possible.
• Support staff productivity: training, support and follow-up on software/tools.
• Juggle multiple projects simultaneously and keep them moving forward.
• Configure systems and ensure optimal usage; coordinate with vendor support to fix issues.
• Manage custom work and integrations with software partners from brief to QA and delivery.
• Use data to identify where the business loses time and money and help fix it.
• Help the team leverage AI tools where they add value.
• Safeguard the integrity and security of IT systems.

Skills

People skills

Project juggling

APIs familiarity

Data driven

Communication

Programming experience

Ticketing management

Vendor management

Job description

Location

Within our head office at N11. Near both Thameslink and the Underground

Schedule

Monday to Friday. Four days a week in the office, one from home

Salary

From £65,000 per year, depending on experience

Industry

Ecommerce / Builders' Merchant / Construction & Building Materials

About Us

Builder Depot is a family run trade builders' merchant in North London. Five branches. Over 350 staff. Around £150m turnover. Our website sells over £20m a year and we want it to be the best in the trade.

About the Role

We are in the middle of a business wide digital transformation. New software and better ways of working across the whole company. The digital team is a key department here. It sits at the centre of how the business is changing: our systems, our data and the way our people work. This is a hands on role. We need someone with the drive to improve things, the people skills to bring staff with them and the ability to juggle several projects at once. You will take ownership of our systems and the productivity of our staff. You will be given real guidance and real responsibility from day one. Your work will land on a real shop floor within weeks.

Key Responsibilities

• Rollout various software and efficiency improvements across departments, eliminating manual processes where automations can be developed
• Support staff productivity: training, support and follow-up on the software and tools we use
• Juggle several projects at the same time and keep them all moving
• Configure our systems and keep them used optimally, working with vendor support to get issues fixed
• Manage custom work and integrations with our software partners, from brief to QA and delivery
• Use data to identify where the business loses time and money and help fix it
• Help the team make good use of AI tools where they add value
• Play a role in safeguarding the integrity and security of our IT systems

Candidate Requirements

• A can do attitude and a real drive to improve things
• Strong people skills. You bring staff with you rather than push systems at them
• Organised and able to juggle several projects at the same time
• Comfortable around code and APIs. Uses AI tools where they help
• Data driven, with strong attention to detail
• Thinks outside the box and enjoys taking the lead
• Excellent oral and written communication, proactive with updates and guidance, comfortable training staff
• Programming experience is a plus. Experience managing tickets, custom work and third party developers matters more

Interested? Find out more about Builder Depot on our website: www.builderdepot.co.uk

Should your skills and experience meet the requirements for the role, we will be in touch to discuss further.

If you do not hear from us within the next 14 working days, please assume that on this occasion your application has not been successful.