Digital Transformation Business Consultant (Middle East Travel & Tourism)

JR United Kingdom; Northampton; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

A leading consultancy seeks a Digital Transformation Business Consultant to enhance digital tourism operations for a Middle Eastern client. The role is based in Northampton with remote flexibility and requires periodic travel. Ideal candidates should have a strong digital consultancy background and experience in the travel sector.

Qualifications

• Background in Digital Business Consultancy.
• Experience in the Travel & Hospitality industry is a bonus.
• Experience working within the Middle East (UAE or KSA preferred).

Responsibilities

• Define the Digital Tourism Target Operating Model.
• Implement Governance Frameworks for various bodies related to digital services.
• Define the Visitor Care strategy and digital toolset requirements.

Skills

Digital Business Consultancy

Travel & Hospitality

Strategic Planning

Job description

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Digital Transformation Business Consultant (Middle East Travel & Tourism), Northampton

Client:

Staffworx

Location:

Northampton, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

6

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Digital Tourism Business / Management Consultant - UK contract, Middle East client

Background in Digital Business Consultancy (definition/documentation/presentation)

Experience in Travel & Hospitality industry is a bonus

Experience working within the Middle East (UAE or KSA preferred)

UK/remote based, able to travel (trips 1-2 weeks, 3-4 trips/year, planned on an ad-hoc basis)

Define, agree, and mobilise the Digital Tourism Target Operating Model.

Define Tourism's digital Services Assurance Integration and Management Framework (Strategy, Design, Build, Run).

Implement Governance Framework & Structures for:

• Change, Configuration, and Control Body
• Partner Integration Framework
• Acceptance into Service Framework
• Issues & Requests Management

Define Tourism's digital support model and framework for seamless visitor experience and robust support services.

Define the high-level Capability and Maturity Model for Digital Tourism.

Define and publish the Common Framework to align Business and IT.

Define the Visitor Care strategy, digital toolsets requirements, and establish Visitor Care.

Define the Digital Communications strategy & requirements across the Common Framework (Strategy, Design, Build & Run).

Support development of a business case (cost elements, vendor quotes) and statements of work for tendering services and budgets.

This advert was posted by Staffworx Limited – a UK-based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised are those of an Agency and/or Employment Business.

Other suitable opportunities are available at www.staffworx.co.uk/vacancies