Digital Transformation Business Consultant (Middle East Travel & Tourism)

JR United Kingdom; Milton Keynes; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A leading recruitment agency seeks a Digital Transformation Business Consultant for a Middle Eastern client, based in Milton Keynes. The role involves defining digital strategies for the tourism sector and facilitating governance structures. Candidates should have a strong background in digital consultancy and experience in travel and hospitality, with an ability to travel periodically.

Qualifications

• Background in Digital Business Consultancy, with experience in documentation and presentation.
• Experience working within the Middle East, preferred UAE or KSA.
• Ability to travel for 1-2 weeks, 3-4 times a year.

Responsibilities

• Define and implement the Digital Tourism Target Operating Model.
• Develop the Capability and Maturity Model for Digital Tourism.
• Support business case development, including cost estimates.

Skills

Digital Business Consultancy

Travel & Hospitality Industry Awareness

Digital Communications Strategy

Visitor Care Strategy

Job description

Digital Transformation Business Consultant (Middle East Travel & Tourism) - Milton Keynes

Client:

Staffworx

Location:

Milton Keynes

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

• Digital Tourism Business / Management Consultant - UK contract, Middle East client
• Background in Digital Business Consultancy (definition/documentation/presentation)
• Experience in Travel & Hospitality industry is a bonus
• Experience working within the Middle East (UAE or KSA preferred)
• UK/remote based, with ability to travel (trips of 1-2 weeks, 3-4 times a year)
• Define, agree, and implement the Digital Tourism Target Operating Model
• Define Tourism's digital Services Assurance, Integration, and Management Framework (Strategy, Design, Build, Run)
• Implement Governance Framework & Structures for:
  • Change, Configuration, and Control
  • Partner Integration
  • Acceptance into Service
  • Issues & Requests Management
• Define the digital support model to ensure seamless visitor experience and support services
• Develop the Capability and Maturity Model for Digital Tourism
• Create a Common Framework aligning Business and IT
• Define Visitor Care strategy, digital tools, and support setup
• Develop Digital Communications strategy & requirements
• Support business case development, including cost estimates and vendor quotes

This opportunity is posted by Staffworx Limited, a UK-based recruitment agency supporting the global E-commerce, software, and consulting sectors. Services are offered as an agency or employment business.

Explore more opportunities at www.staffworx.co.uk/vacancies