Digital Transformation Business Consultant (Middle East Travel & Tourism)

JR United Kingdom; Birmingham; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A UK-based consultancy is looking for a Digital Transformation Business Consultant specializing in the travel and tourism sector. This role involves defining digital strategies and frameworks for a Middle Eastern client, requiring flexibility for ad-hoc travel. Experience in the Middle East and background in digital consultancy are essential.

Qualifications

• Experience in Digital Business Consultancy with a focus on Tourism.
• Familiarity with Governance Frameworks.
• Knowledge of digital services in Travel & Hospitality.

Responsibilities

• Define and mobilize the Digital Tourism Target Operating Model.
• Implement Governance Frameworks and Structures.
• Support development of business cases and statements of work.

Skills

Digital Business Consultancy

Experience in Travel & Hospitality

Middle East market experience

Governance Frameworks

Job description

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Digital Transformation Business Consultant (Middle East Travel & Tourism), Birmingham

Client: Staffworx

Location: Birmingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 31.05.2025

Expiry Date: 15.07.2025

Job Description:

Digital Tourism Business / Management Consultant - UK contract, Middle East client

Background in Digital Business Consultancy (definition/documentation/presentation)

Experience in Travel & Hospitality industry is a bonus

Experience working within the Middle East (UAE or KSA preferred)

UK/remote based, able to travel (trips no longer than 1-2 weeks, planned on an ad-hoc basis, 3-4 trips per year)

Define, agree, and mobilize the Digital Tourism Target Operating Model.

Define Tourism's digital Services Assurance Integration and Management Framework (Strategy, Design, Build, Run).

Implement Governance Framework & Structures for:

• Change, Configuration, and Control Body
• Partner Integration Framework
• Acceptance into Service Framework
• Issues & Requests Management

Define Tourism's digital support model and framework to enable seamless visitor experience and robust support services.

Define the high-level Capability and Maturity Model for Digital Tourism.

Define and publish the Common Framework to align Business and IT.

Define the Visitor Care strategy, digital toolset requirements, and establish Visitor Care.

Define the Digital Communications strategy & requirements across the Common Framework (Strategy, Design, Build & Run).

Support development of a business case (cost elements, vendor quotes) and statements of work for tendering services and budgeting.

This advert was posted by Staffworx Limited – a UK-based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business.

Other suitable opportunities are available at www.staffworx.co.uk/vacancies