Digital Tech Lead — Hybrid, AI‑Driven Digital Platforms

First Line Software; Hemel Hempstead; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work

Training programs

Workation program

Job summary

First Line Software seeks a Digital Tech Lead to steer a guest-facing digital products suite, including a guest portal, loyalty platform, and AI concierge. You will stay hands-on while setting technical direction and delivering features within a cloud-native stack.

You will lead architecture, reviews, and delivery, mentoring engineers and aligning with nearshore teams to maintain engineering excellence and velocity.

Qualifications

• 4+ years in digital engineering roles, with at least 2 years in a technical lead or principal engineer capacity.
• Hands-on delivery mindset with ability to design and code in a fast-paced environment.
• Strong communication to explain trade-offs to engineers and business stakeholders.

Responsibilities

• Provide hands-on technical leadership across all digital engineering delivery — setting standards for code quality, testing, CI/CD, and release management
• Lead architecture and solution design for new digital features and products, working with the Integration Architect to keep alignment with the wider architecture
• Conduct code reviews and architecture assessments with nearshore partner teams, ensuring outputs meet the required engineering standards
• Actively contribute to delivery — writing code, building features, and shipping working software alongside the product engineering team
• Own the technical definition of user stories — breaking down business requirements into well-scoped engineering tasks and acceptance criteria
• Introduce and embed modern engineering practices: CI/CD pipelines, automated testing, containerisation, code quality gates
• Act as the technical accountability lead for nearshore digital engineering partner teams — reviewing architectures, assessing quality, and ensuring delivery meets required standards
• Identify and address performance gaps in partner engineering quality and velocity
• Mentor and develop internal Data & Digital Product Engineers in digital engineering best practices
• Contribute to engineering capability build — tooling, practices, and onboarding standards for new engineers

Skills

ASP.NET

C#

React

Next.js

TypeScript

REST APIs

GraphQL

AWS

CI/CD

Docker

Kubernetes

GitHub Actions

Optimizely

Bloomreach

LangChain

Tools

GitHub Actions

Docker

Kubernetes

Optimizely

Bloomreach

LangChain

Job description

First Line Software seeks a Digital Tech Lead to steer a guest-facing digital products suite, including a guest portal, loyalty platform, and AI concierge. You will stay hands-on while setting technical direction and delivering features within a cloud-native stack.

You will lead architecture, reviews, and delivery, mentoring engineers and aligning with nearshore teams to maintain engineering excellence and velocity.