Digital Success Executive

RELX; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Wellbeing initiatives

Shared parental leave

Study assistance

Sabbaticals

Job summary

RX Global in the United Kingdom is seeking a Digital Success Executive to plan, configure and deliver RX digital products across events. You will work with cross-functional teams to test, launch on time and support events onsite internationally.

You will coordinate deployments, manage suppliers and budgets, and use post-event insights to improve customer outcomes and operational efficiency. The role offers flexible working and country-specific benefits, with opportunities to travel to events

Qualifications

• Strong organisational and project-management skills delivering multiple events to fixed deadlines.
• Confident stakeholder management across cross-functional teams.
• Attention to detail in configuration and quality assurance.
• Ability to learn digital platforms quickly and test customer journeys.
• Experience coordinating communications, artwork and onsite operations.
• Ability to interpret performance data into actionable recommendations.
• Customer-focused, collaborative and able to work independently.
• Willingness to travel internationally and support events onsite.

Responsibilities

• Configure and QA LMA, Colleqt and Offers, including URLs and QR codes.
• Define customer trial, adoption and engagement targets for each event.
• Project-manage digital delivery schedules across multiple events.
• Coordinate cross-functional teams for event readiness.
• Lead remote and onsite deployments, including international events.
• Manage suppliers, budgets, staffing and first-line support.
• Conduct post-show reviews and use insights to influence product development.
• Improve delivery plans and customer journeys with best practices.

Skills

Project management

Stakeholder management

Attention to detail

Quality assurance

Data interpretation

Self-motivated

Willing to travel

Job description

About Our Team

RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.

About The Role

The Digital Success Executive plans, configures and delivers RX digital products across multiple events. Working with cross-functional teams, they ensure activities are tested and launched on time, support selected events onsite internationally, communicate targets and use post-event insights to improve customer outcomes, operational efficiency and consistent best practice.

Responsibilities

• Configure and quality-assure LMA, Colleqt and Offers, including URLs, QR codes and promotional materials.
• Define customer trial, adoption and engagement targets for each event.
• Project‑manage digital delivery schedules across multiple events, tracking progress, risks and actions.
• Coordinate cross-functional teams to align responsibilities, technical support and event readiness.
• Lead remote and onsite deployments, including international event support.
• Manage suppliers, budgets, staffing and first‑line operational or technical support.
• Conduct post‑show reviews and use insights to influence product development.
• Improve and share delivery plans, customer journeys, best practices, tests and operational standards.

Requirements

• Strong organisational and project‑management skills, with experience delivering multiple events or workstreams to fixed deadlines.
• Confident stakeholder management and influencing skills across cross‑functional teams.
• Excellent attention to detail and a disciplined approach to configuration and quality assurance.
• Ability to learn digital platforms quickly and test URLs, QR codes and customer journeys.
• Experience coordinating communications, artwork, print production, suppliers and onsite operations.
• Ability to interpret performance data and turn insights into practical recommendations.
• Customer‑focused, collaborative and adaptable, with the confidence to work independently.
• Willingness and ability to travel internationally and support events onsite.

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long‑term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About The Business

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data‑driven insights and digital solutions. RX is part of RELX, a global provider of information‑based analytics and decision tools for professional and business customers. For more information, visit http://www.rxglobal.com

We know your well‑being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.