Digital & Social Manager

Shoppertainment Management; Manchester; On-site; GBP 35,000 - 48,000; Full time

Job summary

Shoppertainment Management is seeking a confident Digital & Social Manager to join our growing agency team in Manchester. You will lead a hands-on role covering SEO, Google Ads, social, email marketing and website optimisation for a diverse client base across retail and more.

You’ll manage client relationships, develop campaigns, analyse performance and deliver real results while collaborating with the wider team. 3+ years in digital marketing is preferred and enthusiasm to learn is essential.

Qualifications

• 3+ years in digital marketing, ideally in an agency environment.
• Ability to manage multiple clients and campaigns simultaneously.
• Strong communication and relationship-building skills.
• Experience with SEO, PPC, social media, email marketing and website optimization.

Responsibilities

• Manage digital activity across a portfolio of clients.
• Build strong and trusted client relationships.
• Develop digital strategies and campaign plans.
• Manage Google Ads and paid search campaigns.
• Develop and implement SEO strategies.
• Manage and optimise client websites.
• Plan and deliver email marketing campaigns.
• Develop social media strategies and content.
• Monitor campaign performance and provide insights.
• Create reports and present results to clients.
• Keep up to date with digital trends and opportunities.
• Collaborate with the wider agency team.
• Identify opportunities to add value for clients.

Skills

Digital marketing

Client relationships

Campaign management

Content strategy

Social media

Tools

Google Ads

Email platforms

Analytics tools

Job description

We’re looking for a confident and people-focused Digital & Social Manager to join our growing agency team.

If you love talking to clients, coming up with ideas, getting stuck into campaigns and seeing digital activity deliver real results, this could be the role for you.

We work with a diverse range of clients across retail, jewellery, manufacturing, construction, sport and more, so no two days are the same.

This is a hands-on, client-facing role covering SEO, Google Ads, social media, email marketing and website optimisation. You’ll manage your own client relationships while working closely with our wider team to deliver great campaigns.

THE ROLE

• Manage digital activity across a portfolio of clients
• Build strong and trusted client relationships
• Develop digital strategies and campaign plans
• Manage Google Ads and paid search campaigns
• Develop and implement SEO strategies
• Manage and optimise client websites
• Plan and deliver email marketing campaigns
• Develop social media strategies and content
• Monitor campaign performance and provide insights
• Create reports and present results to clients
• Keep up to date with digital trends and new opportunities
• Work collaboratively with the wider agency team
• Identify opportunities to add value for clients

THE PERSON

Personality is really important to us. We’re looking for someone who is naturally positive, personable and approachable.

You’ll be someone who:

• Loves working with people and building relationships
• Is confident speaking to clients and picking up the phone
• Is enthusiastic, energetic and full of ideas
• Makes people feel comfortable and enjoys being around people
• Enjoys working as part of a close-knit team
• Is organised and can manage multiple clients and deadlines
• Is commercially minded and focused on results
• Is curious and keen to learn
• Isn’t afraid to get stuck in and make things happen

EXPERIENCE

We’re looking for around 3+ years’ experience in digital marketing, ideally within an agency environment.

You should have a good working knowledge of:

• Website management and optimisation
• Digital reporting and performance analysis

You don’t need to be an expert in everything. We’re particularly interested in your attitude, personality, ability to learn and how you work with clients.

WHY JOIN US?

You’ll be joining a friendly and ambitious agency working across a genuinely varied client base. You’ll have the opportunity to develop your skills, work across different sectors and play an important role in delivering great results for our clients.