Digital Account Manager

Tribal Recruitment - The UK's Leading Digital & R2R Recruiters; Greater London; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Hybrid working model

Performance bonus

Professional development

Job summary

Tribal Recruitment in London is seeking an experienced Digital Account Manager to build strong client relationships and manage multi-channel campaigns. You will drive measurable results by aligning digital strategies with client objectives and delivering projects on time, on brief and on budget.

You will collaborate with creative, media and analytics teams to optimise performance across paid media, social, content and web projects, while mentoring junior staff and contributing to process

Qualifications

• 2–4 years of experience in digital marketing, agency or client-facing environment.
• Proven track record with multiple client accounts or digital projects.
• Strong understanding of PPC, Paid Social, Display and SEO.

Responsibilities

• Serve as main point of contact for clients, building trusted relationships.
• Develop and execute digital marketing strategies aligned with client objectives.
• Oversee campaign delivery across Paid Search, Paid Social, Display, SEO and CRM.
• Manage timelines and budgets with accuracy and accountability.
• Collaborate with creative, media and analytics teams for integrated campaigns.
• Analyze performance data and present insights to drive optimisation.
• Identify opportunities for account growth and upselling.
• Support junior team members and contribute to process improvements.

Skills

Digital marketing

Client management

Multi-channel campaigns

Communication

Job description

We’re seeking an experienced Digital Account Manager to join our dynamic team in London. This role is perfect for someone who thrives on building strong client relationships, managing multi-channel digital campaigns, and driving measurable results.

As a Digital Account Manager, you’ll act as the key liaison between clients and internal teams — ensuring projects are delivered on time, on brief, and on budget. You’ll play a pivotal role in shaping digital strategies across paid media, social, content, and web projects.

Key Responsibilities

• Serve as the main point of contact for clients, building and maintaining trusted relationships.
• Develop and execute digital marketing strategies that align with client objectives.
• Oversee campaign delivery across channels including Paid Search, Paid Social, Display, SEO, and CRM.
• Manage timelines, budgets, and performance reporting with precision and accountability.
• Collaborate closely with creative, media, and analytics teams to deliver integrated campaigns.
• Analyse performance data and present insights that drive optimisation and growth.
• Proactively identify opportunities for account growth and upselling.
• Support junior team members and contribute to process improvements.

About You

• 2–4 years of experience in digital marketing, ideally in an agency or client-facing environment.
• Proven track record of managing multiple client accounts or digital projects simultaneously.
• Strong understanding of performance channels (PPC, Paid Social, Display) and digital strategy.
• Excellent communication, presentation, and relationship-building skills.
• Highly organised with exceptional attention to detail.
• Data-driven mindset with confidence in analysing campaign performance and drawing insights.
• A proactive problem solver who thrives in a fast-paced, collaborative environment.

What We Offer

• Competitive salary and performance-related bonus.
• Hybrid working model (3 days in our central London office).
• 25 days annual leave + bank holidays + birthday off.
• Ongoing professional development and access to industry certifications.
• A creative, collaborative, and inclusive culture with opportunities to grow your career.