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Digital Services and Data Manager

UCL AI Centre

London

Hybrid

GBP 54,000 - 64,000

Full time

4 days ago
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Job summary

UCL AI Centre is seeking a Digital Services and Data Manager to lead digital and data services supporting educational programs. The role involves managing a team to deliver high-quality services to education professionals, overseeing data governance and project management. Join a leading organization in education while benefiting from extensive holiday, pension, and wellness schemes.

Benefits

41 days holiday
Defined benefit pension scheme
Cycle to work scheme
On-site gym
Enhanced maternity and paternity pay

Qualifications

  • Proven experience leading a technical team.
  • Experience with large-scale IT or digital projects.
  • Ability to manage data governance challenges.

Responsibilities

  • Lead all aspects of Digital and Data Services.
  • Manage participant data and oversee service delivery.
  • Ensure efficient data and digital systems.

Skills

Leadership
Data Governance
Stakeholder Coordination
Change Management

Education

First degree or equivalent professional experience

Job description

Join to apply for the Digital Services and Data Manager role at UCL AI Centre

15 hours ago Be among the first 25 applicants

Join to apply for the Digital Services and Data Manager role at UCL AI Centre

Ref Number B16-01820 Professional Expertise Administration and Business Support Department School of Education (B16) Location London Working Pattern Full time Salary £54,172-£63,752 Contract Type Fixed-term Working Type Hybrid Available for Secondment No Closing Date 13-Jul-2025

About Us

About IOE

IOE is UCL Faculty of Education and Society.

Founded in 1902, IOE has been shaping policy and helping government, organisations and individuals navigate a changing society for the last 120 years. We embrace collaboration and excellence to create a future that is inclusive and just, and have been ranked number one for education every year since 2014 in the QS World University Rankings by Subject.

Centre for Educational Leadership (CEL)

The Centre for Educational Leadership is an established and distinctive centre within the IOE’s Department of Learning and Leadership with around 70 staff. CEL aims to be the first port of call for educational leadership and innovation in the UK and, increasingly, the world.

CEL’s research, teaching and knowledge transfer work reflects a commitment to applied academic rigour. It aims to:

  • Develop criticality: build evidence-based, theory-informed and innovative approaches to policy and practice
  • Deepen learning: broaden perspectives and forge connections between theory, policy and practice
  • Nurture collaboration: encourage shared thinking, collaboration within, across and beyond communities of learners
  • Activate knowledge: develop and mobilise knowledge and understanding within organisations and systems
  • Enhance equity: promote understanding about and action around equity and social justice

About The Role

In this role, you will be responsible for leading all aspects of CEL’s Digital and Data Services that support our teacher and leadership development programmes delivered under contract to the DfE to over 35,000 education professionals each year in partnership with over 30 regional Delivery Partners.

You will lead the management of all professional participant data within CEL. This will include overseeing Delivery Partner service delivery and developing new requirements and service specifications.

Leading a team of around 4 that includes data, digital and marketing specialists and short-term IT contractors, you will ensure that our data and digital systems enable us to efficiently deliver services to participants and providers that meet UCL and DfE requirements. You will be responsible for managing (and recruiting) your team to deliver a high-quality service to participants, facilitators and partners working closely with CEL Programme Leaders, the Strategic Operations Manager and professional colleagues from across the delivery network.

This post is available until 31st July 2029 in the first instance.

Informal queries relating to the role can be directed to Rajia Sultana, Strategic Operations Manager - rajia.sultana@ucl.ac.uk

About You

You will have a first degree or equivalent professional experience and proven experience of successfully leading a team of technical and/or operational professionals — including line management, setting clear goals, supporting professional development, and enabling the team to deliver high-quality outcomes aligned with organisational priorities.

You will also have experience of leading large-scale and/or complex IT or digital projects, with a strong awareness of the associated challenges, such as system integration, stakeholder coordination, data governance, and change management.

Your application form should address all the person specification points and should clearly demonstrate how your skills and experience meet each of the criteria.

It is important that the criteria are clearly numbered and that you provide a response to each one.

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

  • 41 Days holiday: 27 days annual leave 8 bank holiday and 6 closure days (pro rata for part time staff)
  • Additional 5 days’ annual leave purchase scheme (pro rata for part time staff)
  • Defined benefit career average revalued earnings pension scheme (CARE)
  • Cycle to work scheme and season ticket loan
  • Immigration loan
  • Relocation scheme for certain posts
  • On-Site nursery
  • On-site gym
  • Enhanced maternity, paternity and adoption pay
  • Employee assistance programme: Staff Support Service
  • Discounted medical insurance

Visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.

These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

Our faculty holds an Athena SWAN Silver award, in recognition of our commitment to advancing gender equality.

Available documents

Attached documents are available under links. Clicking a document link will initialize its download.

  • download: B16-01820 - Digital and Data Services Manager - candidate information pack.pdf
  • download: How To Apply - Guidance.pdf

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Information Technology
  • Industries
    Higher Education

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