Digital Project Manager

NHS; Rayleigh; On-site; GBP 27,000; Full time

Job summary

Join a leading healthcare provider as a Digital Project Manager at Rayleigh and District Primary Care Network. In this role, you will spearhead digital transformation projects that enhance patient access and care quality, working collaboratively with local practices and stakeholders. This position offers opportunities for professional growth and making a real difference in the community, supported by a dynamic team.

Benefits

33 days' holiday pro rata, including bank holidays

NHS pension

Flexible working hours

Support with training and development

Reimbursement for parking and travel expenses

Qualifications

• Strong understanding of digital healthcare systems.
• Experience in project delivery through the entire project lifecycle.
• Ability to work collaboratively with clinical teams.

Responsibilities

• Lead and manage digital transformation projects to enhance patient access.
• Collaborate with local practices and the ICB Digital Team.
• Use data to improve patient care and operational efficiency.

Skills

Project Management

Collaboration

Data Analysis

Education

Degree in Project Management, Digital Health, IT, or Business Administration

PRINCE2 Practitioner Qualification

Job description

Job summary

At Rayleigh and District Primary Care Network (PCN), were transforming the way we deliver healthcare services to a population of 55,000 people across six member practices. As we continue to embrace new digital solutions, we are looking for an enthusiastic and experienced Digital Project Manager to join our team.

If you're passionate about digital transformation, improving patient access, and working in a collaborative environment, wed love to hear from you!

As Digital Project Manager, youll play a key role in driving our digital strategy forward. Youll lead several exciting projects such as cloud-based telephony, NHS App implementation, and patient triage systems. Youll work closely with local patients and practices to ensure the successful adoption of new technologies that improve patient care and practice efficiency.

Main duties of the job

Key Responsibilities:

Lead and manage digital transformation projects, ensuring they meet deadlines and goals.

Support the adoption of new technologies to enhance patient access and experience.

Collaborate with the Integrated Care Board (ICB) Digital Team and local practices to align digital initiatives with national and system strategies.

Use data to drive improvements in patient access, care quality, and operational efficiency.

Help practices within the PCN work together to deliver better care through digital tools.

Manage the overall transformation plan, ensuring resource allocation and risk management are in place.

About us

Rayleigh and District Primary Care Network (PCN) is made up of 6 surgeries who have 56,437 registered patients. Our vision is to work in partnership with our colleagues and patients to provide the best primary care services in the community.

Why join us?

Join a dynamic and supportive network of local GP practices committed to providing high-quality, patient-centred care.

Be part of a forward-thinking team that embraces new ideas and technologies to improve patient care.

Work in a collaborative and nurturing environment where your professional growth is encouraged.

Make a real difference in the lives of our patients and the wider community.

Work as part of a wider multidisciplinary clinical team made up of clinical pharmacists, paramedics, nurse associates, pharmacy technicians and many more!

We encourage our team members to share ideas and to offer suggestions for how our services can be delivered to improve our patient care across our local population.

All of our PCN staff are employed by GP Healthcare Alliance (GPHA). GPHA values staff and can offer:

NHS pension.

A supportive and friendly working environment.

Flexible working hours.

33 days' holiday pro rata, including bank holidays.

Peer support.

Support with training and development.

Reimbursement for parking and travel expenses for attending meetings/off site sessions.

Details Date posted

06 June 2025

Pay scheme

Other

Salary

£27,000 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A1852-25-0006

Job locations

Doctors Surgery

57 Eastwood Road

Rayleigh

Essex

SS67JF

Job description Job responsibilities

This role is for a Digital Project Manager to work within the PCNs on a range of digital transformation projects such as the use of cloud based telephony, digital triage, online signposting and promotion of the NHS Apps.

The post-holder will report to the Transformation Manager and work closely with the Integrated Care Board (ICB) Digital Transformation team, which is responsible for setting the digital strategy and procuring and managing digital tools in primary care.

The ideal candidate will have a strong understanding of digital healthcare systems, project management methodologies, and the ability to work collaboratively with clinical teams, member practices and other key stakeholders.

KEY DUTIES:

The post-holder will:

Lead, manage, and deliver a portfolio of digital transformation projects within the PCN, ensuring they are completed on time, within scope and on budget.

Develop project plans, timelines to monitor progress to ensure successful project delivery.

Manage project risks and issues and ensuring timely resolution.

Collect and analyse practices data relating to their cloud-based telephony systems and undertaking quality improvement initiatives to support member practices.

Work closely with member practices to understand their personal digital needs and support its implementation.

Working with the Digital and Communications Manager to promote the use of online sign-posting platforms and implementation of the NHS App.

Support practices in the integration and use of NHS Apps to improve patient engagement and care delivery.

Ensure that digital and operational transformation is embedded and aligned with system and national strategies, working closely with the ICB Digital Team

Support Review of and improve the PCNs digital maturity, identifying opportunities for digital optimisation within the PCN

Support the effective adoption of national and local initiatives, including integrated working at neighbourhood and place level to improve access to patient services.

Use data to:

Understand demand, capacity, and activity - helping to drive improvements in patient experience of access.

Support population health management, improvements in care quality and PCN operational efficiency.

Provide feedback to PCN leadership and member practices on the progress of current initiatives, capacity for change, improvement, and issues so that plans can be adapted in response.

Job description Job responsibilities

This role is for a Digital Project Manager to work within the PCNs on a range of digital transformation projects such as the use of cloud based telephony, digital triage, online signposting and promotion of the NHS Apps.

The post-holder will report to the Transformation Manager and work closely with the Integrated Care Board (ICB) Digital Transformation team, which is responsible for setting the digital strategy and procuring and managing digital tools in primary care.

The ideal candidate will have a strong understanding of digital healthcare systems, project management methodologies, and the ability to work collaboratively with clinical teams, member practices and other key stakeholders.

KEY DUTIES:

The post-holder will:

Lead, manage, and deliver a portfolio of digital transformation projects within the PCN, ensuring they are completed on time, within scope and on budget.

Develop project plans, timelines to monitor progress to ensure successful project delivery.

Manage project risks and issues and ensuring timely resolution.

Collect and analyse practices data relating to their cloud-based telephony systems and undertaking quality improvement initiatives to support member practices.

Work closely with member practices to understand their personal digital needs and support its implementation.

Working with the Digital and Communications Manager to promote the use of online sign-posting platforms and implementation of the NHS App.

Support practices in the integration and use of NHS Apps to improve patient engagement and care delivery.

Ensure that digital and operational transformation is embedded and aligned with system and national strategies, working closely with the ICB Digital Team

Support Review of and improve the PCNs digital maturity, identifying opportunities for digital optimisation within the PCN

Support the effective adoption of national and local initiatives, including integrated working at neighbourhood and place level to improve access to patient services.

Use data to:

Understand demand, capacity, and activity - helping to drive improvements in patient experience of access.

Support population health management, improvements in care quality and PCN operational efficiency.

Provide feedback to PCN leadership and member practices on the progress of current initiatives, capacity for change, improvement, and issues so that plans can be adapted in response.

Person Specification Other Essential

• Good computer literacy and working knowledge of Microsoft Office products to produce, maintain and distribute documents including reports and presentations.
• Good understanding of creating spreadsheets in Microsoft Excel, including layout, presentation, and project tracking.
• Proven ability to work on own initiative, without direct supervision, prioritising and managing own workload to meet tight deadlines.
• Ability to refer decisions appropriately, considering the needs of the situation, constraints and the availability of information.
• Demonstrates knowledge and understanding of equality of opportunity and diversity, taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda
• An ability to maintain confidentiality and trust.
• Used to working in a busy environment.
• Adaptability, flexibility and ability to cope with uncertainty and change.

Qualifications Essential

• Educated to degree level in a relevant field (e.g. Project Management, Digital Health, IT, Business Administration) or equivalent professional experience at management level.
• PRINCE2 Practitioner Qualification or other equivalent Project Management Qualification.

Desirable

• Managing Successful Programmes (MSP) qualification.

Experience Essential

• Experience in project delivery through the entire project lifecycle from initiation to delivery.
• Experience and understanding of a project or programme management methodology including setting project objectives, determining project scope and deliverables, developing a robust project plan; risks and issues management and monitoring and reporting arrangements.
• Must have experience of managing internal and external stakeholder engagement particularly in health care, including managing relationships between cross-functional teams and member practices.
• Can deliver technical information in a non-technical way to a range of stakeholders.
• Able to work on your own and as part of a team.

Desirable

• Good understanding of the Digital agenda within the NHS and Social Care / Care Sector.
• Digital / IM&T experience in a Health or Social Care Environment.

Person Specification Other Essential

• Good computer literacy and working knowledge of Microsoft Office products to produce, maintain and distribute documents including reports and presentations.
• Good understanding of creating spreadsheets in Microsoft Excel, including layout, presentation, and project tracking.
• Proven ability to work on own initiative, without direct supervision, prioritising and managing own workload to meet tight deadlines.
• Ability to refer decisions appropriately, considering the needs of the situation, constraints and the availability of information.
• Demonstrates knowledge and understanding of equality of opportunity and diversity, taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda
• An ability to maintain confidentiality and trust.
• Used to working in a busy environment.
• Adaptability, flexibility and ability to cope with uncertainty and change.

Qualifications Essential

• Educated to degree level in a relevant field (e.g. Project Management, Digital Health, IT, Business Administration) or equivalent professional experience at management level.
• PRINCE2 Practitioner Qualification or other equivalent Project Management Qualification.

Desirable

• Managing Successful Programmes (MSP) qualification.

Experience Essential

• Experience in project delivery through the entire project lifecycle from initiation to delivery.
• Experience and understanding of a project or programme management methodology including setting project objectives, determining project scope and deliverables, developing a robust project plan; risks and issues management and monitoring and reporting arrangements.
• Must have experience of managing internal and external stakeholder engagement particularly in health care, including managing relationships between cross-functional teams and member practices.
• Can deliver technical information in a non-technical way to a range of stakeholders.
• Able to work on your own and as part of a team.

Desirable

• Good understanding of the Digital agenda within the NHS and Social Care / Care Sector.
• Digital / IM&T experience in a Health or Social Care Environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

GP Healthcare Alliance

Address

Doctors Surgery

57 Eastwood Road

Rayleigh

Essex

SS67JF

Employer's website

http://www.gphealthcarealliance.co.uk/ (Opens in a new tab)

Employer details Employer name

GP Healthcare Alliance

Address

Doctors Surgery

57 Eastwood Road

Rayleigh

Essex

SS67JF

Employer's website

http://www.gphealthcarealliance.co.uk/ (Opens in a new tab)