Digital Project Manager

H&M; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Digital Project Manager to lead transformative digital initiatives that integrate stores and eCommerce. This role focuses on driving growth and enhancing customer experiences through innovative solutions. You will collaborate with various teams, manage budgets, and ensure projects meet milestones. With a commitment to excellence and continuous improvement, this position offers a chance to make a significant impact in a dynamic environment. Join a forward-thinking company that values diversity and empowers its employees to take ownership of their work.

Benefits

25% Staff Discount

Up to 25 Days Holiday

Annual Health Checks

Pension Scheme

Cycle to Work Scheme

Discounted Gym Membership

Private Health & Dental Care

Employee Assistance Program

Qualifications

• Extensive experience in digital business development and e-commerce.
• Advanced project management capabilities with cross-functional initiatives.

Responsibilities

• Lead execution of omnichannel strategy ensuring timely delivery of projects.
• Collaborate with teams to enhance customer experience and drive efficiency.

Skills

Digital Business Development

E-commerce Strategy

Project Management

Analytical Skills

Customer Focus

Education

Bachelor's Degree in Business or Related Field

Tools

Power BI

JIRA

Confluence

Job description

Company Description

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The creative soul of the brand is fuelled by a deep connection to modern culture, dynamic global cities and compelling fashion movements. With an emphasis on expert craftsmanship, innovation and materiality, collections are created with a mindful approach, seamlessly blending contemporary and timeless.

Job Description

As the Digital Project Manager, you'll be at the forefront of implementing transformative digital projects that seamlessly integrate stores, eCommerce, and customer touchpoints across all channels.
With the strategy in place, your focus will be on ensuring the successful delivery and optimisation of key growth initiatives and digital innovations, while staying within budget and meeting all milestones.
You will play a crucial role in driving the continued evolution of key growth projects, enhancing customer experience, and supporting the seamless integration of new technologies.

What you will do:

• Drive Project Execution and follow up: Lead the execution of the omnichannel strategy, ensuring that key initiatives are delivered on time, within budget, and to the highest quality.
• Optimise and Innovate: Optimise tech solutions to enhance ways of working, improve customer experience, and drive cross-channel selling efficiency.
• Maintain Budget and Timeline: Ensure that all projects are delivered within the agreed budget, tracking progress against timelines and identifying any potential risks to successful delivery.
• Collaborate Across Teams: Work closely with teams in eCommerce, tech, stores, marketing and external vendors to ensure smooth execution of projects and alignment with overall business objectives.
• Vendor & Partner Management: Maintain relationships with omnichannel vendors and tech partners, following up to ensure successful implementation and maintenance of tech solutions.
• Tech-Savvy: Experience sourcing, integrating, and optimising tech solutions that improve customer experience and support business goals.
• Analytical & Results-Oriented: Excellent problem solving and analytical skills, with a focus on driving tangible business outcomes.

Qualifications

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We areopen-mindedandcurious, we dare to bedifferent, we believe inconstant improvementand weempower and trustyou to take ownership. Our values are part of who we are, what we stand for and how we act.

What you need to succeed:

• Extensive experience in digital business development, with a proven track record of driving commercial success in e-commerce.
• Exceptional customer focus, acting as the bridge between technology and business needs to deliver impactful solutions.
• Solid expertise in commercially oriented e-commerce and digital roles, with an ability to translate business strategies into successful digital initiatives.
• Advanced project management capabilities, with a demonstrated ability to lead large-scale, cross-functional initiatives involving multiple teams.
• A proactive, inquisitive, and innovative mindset, consistently striving for problem-solving excellence and continuous improvement.
• Strong self-motivation and independence, while fostering a collaborative and results-driven team environment.
• Proficiency in widely-used systems and tools, including Power BI, JIRA, and Confluence

Additional Information

This is a Full time Temporarycontract- 12 months (on site)based at our Head Office in London.

Benefits

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to this London based colleagues also receive

• Up to 25 days holiday
• Annual health checks
• Pension scheme
• Discounts on various activities and financial/lifestyle products via our benefits hub
• Cycle to work scheme
• Discounted gym membership
• Employee assistance via retail trust
• Private health & dental care

Inclusion & Diversity

At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.