Digital Project Manager - Pension's experience

Digital Project Manager - Pension's experience

Job Type: Contract/Temporary

Location: London

Negotiable

Job Ref: BBBH152582_1745942641

Date Added: April 29th, 2025

Consultant: Georgina Frost

Digital Project Manager - Pension's experience

My client is looking for a Digital Delivery/Project Manager to work on a 3-month initial remote contract with some ad hoc travel.

Key Skills

• Delivery of internal web applications/solutions to provide:
  • Account Management, Contact Management, and Case Management for Pensions administrators
  • Knowledge Base, Interactions Management, and Marketing for the Digital Engagement Team
• Delivery of Member Mobile App:
  • Uses the functionality/core journeys from broader Digital Product deliveries as a basis for a broader rollout across Pensions
• Pensions experience is highly desirable
• Delivery of Contact Centre specific workstreams which will integrate AWS (Contact solution) with MS Dynamics product suite including:
  • Telephony: Core capability for telephony configured for client-specific deliveries
  • Chat/Chatbot: Core Chatbot and Webchat (agent assist) capability for voice configured for client-specific deliveries
  • WFM: Workforce management for contact centre

Please apply!

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.