Digital Product Specialist

ReliefWeb; London; Hybrid; GBP 40,000 - 47,000; Full time

Job summary

ReliefWeb is seeking a Digital Product Specialist to manage the digital assets of Islamic Relief UK. This hybrid role involves overseeing website functionality and enhancing user experience through effective project management and technical expertise. Candidates should possess solid communication skills, experience in digital project management, and a strong understanding of web technologies.

Qualifications

• Proven record of excellent people and interpersonal skills.
• Experience of managing web development projects.
• A comprehensive knowledge of CMSs and web technologies.

Responsibilities

• Manage the digital assets of Islamic Relief UK, ensuring optimal operation.
• Manage development/evolution of digital assets including digital platforms.
• Provide support with technical SEO, email marketing, and tracking/reporting.

Skills

Communication

Project Management

User Experience Design

Technical SEO

Interpersonal Skills

Education

Degree in Digital/Developer Related Field

Tools

WordPress

Git

Google Analytics

Job description

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UK

Digital Product Specialist

Organization

• Islamic Relief
  
  

Posted 14 Apr 2025 Closing date 15 Jun 2025

Salary: £40,844 + £4000 London weighting per annum

Location: London

Contract Type: Permanent

Hours: Full Time

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is recruiting for the position of ‘Digital Product Specialist’ on a permanent, full-time basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

Job Purpose

• Manage the digital assets of Islamic Relief UK, particularly the website, ensuring that it operates in an optimal manner.
• Manage the development, evolution and/or integration of digital assets, e.g. digital giving platforms and digital events management systems.
• Ensure all development projects have well considered user interfaces and provide an optimal user experience.
• Provide the Digital Marketing team support with technical SEO, email marketing, and tracking/reporting across key digital marketing platforms.
  
  

The Successful Candidate Must Have

• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
• Experience of managing web development projects
• Experience of working with internal clients and diverse teams
• Experience of delivering with a marketing budget and using resources effectively to successfully balance creative aspirations with limited financial and other resources
• An academic qualification at degree level or equivalent experience/qualification in a digital/developer related field
• A comprehensive knowledge of CMSs, preferably WordPress
• Working knowledge of PHP, HTML, CSS, SQL and JavaScript and version controlling with Git
• Experienced in interpreting data from Google Analytics, Google Search Console and other analytic platforms
• In-depth understanding of UX and UI in the context of web design
• Knowledge and understanding of implementing technical SEO
• Commercially aware, with good understanding of budget management
• Ability to communicate technical information and requirements to non-technical management and internal stakeholders
• Experienced in working from wireframes and written design briefs to build mobile responsive solutions
• An aptitude for managing short-term projects effectively
• An understanding of marketing trends and the charity market
  
  

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit:

https://www.islamic-relief.org/work-with-us/what-we-offer/

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. Therefore, we may close the advert sooner than the advertised date.

Pre-employment Checks

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references
  
  

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

How to apply

Please visit our website.

Job details

Country

• United Kingdom of Great Britain and Northern Ireland
  
  

City London (Hybrid) Source

• Islamic Relief
  
  

Type

• Job
  
  

Career category

• Information and Communications Technology
  
  

Years of experience

• 5-9 years
  
  

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  International Affairs

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