Digital Product Owner - Mobile Banking Apps

Handelsbanken; Greater London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

Handelsbanken is seeking a Senior Digital Product Manager to develop and own the roadmap for mobile banking apps, aligning with our broader Digital Meeting Places strategy. You will lead a cross-functional team, collaborating with product, technology, risk, and business stakeholders to prioritise initiatives and deliver customer-focused digital products.

You will define measurable outcomes, establish feedback loops, and ensure smooth adoption with training and communications.

Qualifications

• Customer-centric focus on end-user experience and outcomes.
• Strong knowledge of the Financial Services industry.
• Experience delivering digital products in an Agile environment.
• Collaborative team player who engages stakeholders and shares knowledge.
• Understanding of mobile banking journeys and user needs.
• Strong influencing skills to secure buy-in for strategy and roadmap.
• Ability to manage multiple deliverables with competing priorities.
• Good written and verbal communication skills.

Responsibilities

• Develop a digital product roadmap for mobile banking (Individual and Corporate Banking apps).
• Align roadmap with the wider Digital Meeting Places vision and establish backlog ownership.
• Collaborate with Financial Product, Technology, Group, Branches, and control functions to prioritise business needs.
• Lead a multi-disciplinary team to deliver digital products through research, ideation and design.
• Define success criteria and measurable business outcomes for products.
• Establish feedback loops to refine backlog and value delivery.
• Ensure seamless delivery of digital products with training and communications for adoption.
• Coordinate with Group (Sweden) to accelerate digital development and optimise ways of working.
• Engage digitally-focused colleagues across the Bank to drive awareness and adoption of new features.

Skills

Customer focus

FS industry knowledge

Agile delivery

Team collaboration

Mobile banking

Influencing skills

Multi-deliverables

Communication

Job description

Handelsbanken is seeking a Senior Digital Product Manager to develop and own the roadmap for mobile banking apps, aligning with our broader Digital Meeting Places strategy. You will lead a cross-functional team, collaborating with product, technology, risk, and business stakeholders to prioritise initiatives and deliver customer-focused digital products.

You will define measurable outcomes, establish feedback loops, and ensure smooth adoption with training and communications.