Digital Product Analyst — UX, Jira & UAT Focus

Colgate; Woking; On-site; GBP 36,900 - 41,000; Full time

Job summary

Colgate's Hill's UK team is seeking a Digital Product Analyst to support the EMEA digital product team, reporting to the UX Lead, and help optimize the digital ecosystem for veterinary and pet parent users.

Collaborate with cross-functional stakeholders, manage Jira tickets, conduct UAT, monitor analytics, and translate insights into product improvements to drive our digital priorities.

Qualifications

• Bachelor’s degree in a related scientific, technical, or Business Administration field.
• Minimum of 2 years of experience in website analyst/coordinator or similar digital role.
• Proven proficiency in managing Jira ticketing systems and conducting technical UAT.
• Ability to translate data into actionable insights for digital product improvements.

Responsibilities

• Support the EMEA digital product team in the end-to-end development, maintenance, and deployment of digital tools across the Hill’s ecosystem.
• Monitor digital performance using analytics platforms to identify user experience gaps, track key performance indicators, and resolve technical bugs.
• Manage the product enhancement lifecycle by grooming Jira tickets for website updates, feature rollouts, and issue resolution.
• Coordinate rigorous User Acceptance Testing (UAT) for bug fixes and new enhancements to ensure high-quality product delivery.
• Collaborate with internal marketing and IT teams, as well as external agencies, to ensure best-in-class third-party integrations and product information accuracy.

Skills

Jira

Data analysis

User Acceptance Testing

Stakeholder collaboration

Analytical thinking

Education

Bachelor's degree

Tools

Google Suite

Analytics platforms

Job description

Colgate's Hill's UK team is seeking a Digital Product Analyst to support the EMEA digital product team, reporting to the UX Lead, and help optimize the digital ecosystem for veterinary and pet parent users.

Collaborate with cross-functional stakeholders, manage Jira tickets, conduct UAT, monitor analytics, and translate insights into product improvements to drive our digital priorities.