UX & Website Development Executive

Colgate-Palmolive Company; Woking; On-site; GBP 45,000 - 50,000; Full time

Job summary

Colgate-Palmolive Company in Surrey, England, is seeking a UX & Development Specialist who will plan, develop and implement the company’s website brand content and user experience strategy. This role manages online marketing content, evaluates site performance and coordinates with the Global team to rollout strategy across EMEA while supporting regional marketing with prioritised initiatives.

You will gather requirements, define improvements, work with vendors and IT, and ensure the 24/7

Qualifications

• Bachelor's or master's degree in a relevant field or equivalent experience.
• 3+ years in e-commerce or digital product management at the intersection of business and IT.
• Experience with web analytics and reporting platforms (GA, Search Console, SEMrush).
• Advanced Excel and data analysis skills.

Responsibilities

• Design and build Hills websites with consumer-centric content to boost engagement and conversions.
• Support global website strategy and local EU localisation efforts.
• Track KPIs and optimise conversion via analytics and AB testing.
• Coordinate with global teams, vendors and IT on site enhancements.
• Provide technical UX support and improve tagging and performance.

Skills

Web analytics

Data analysis

Project management

UX

Education

Bachelor's/Master's in a related field

Tools

Google Analytics

Search Console

SEMrush

Excel

Job description

No Relocation Assistance Offered

Job Number #175804 - Surrey, England, United Kingdom

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Location: Woking Surrey Reporting to: UX Lead Salary range pa: £45000 - £50000

Role Summary

This specialist is responsible for planning, developing and implementing the overall company's website brand content and user experience strategy. It includes the management of the creation and production of online marketing content, reviewing the functionality of the website, evaluating and managing website performance, directing vendors on website developments and enhancements and, maintaining and updating website content. This role is critical in rolling out Global strategy to EMEA while ensuring the requirements of EMEA are not compromised. The role also requires supporting Local European ODG Marketing teams with prioritisation and execution of regional marketing strategy for a 24/7 always on platform. The UX & Development Specialist is the day-to-day end-responsible for the main Hill's websites (Hills pet/Hills vet) and tasks include gathering business requirements & making fact-based prioritisations, defining improvements, and coordinating development with the Global team.

Responsibilities

• Designing and building Hill's websites using consumer-centric content to enhance visitor engagement and to optimise conversion
  • Working on on-site search and personalisation efforts, by providing insightful business, site and user experience analysis that yield tangible results for the company
  • Representing EMEA - ensuring the region's needs get voiced at the global level for all things related to websites- collaborating with global marketing, global agency partners & global IT as necessary
  • Working to support and rollout global website strategy and tools
  • Optimising conversion via tracking, AB testing and other tools
  • Working with Global teams on the development and localisation of keyword targeted and market trend content to elevate organic growth
  • Supporting technical integration of other tools
  • Support local country teams in implementation and management of third party tools

• Supporting Regional marketing for IMC pages
  • Manage regional localisation of IMC and other website pages/experiences
  • Ensuring performance driving content

• Tracking performance of webpages to optimise engagement and improving conversion funnels
  • Measuring, designing and identifying KPIs for the website
  • Working with Global team to implement tagging and tracking structures, and communicating results for both key initiatives and tactical activities - leading key global workstreams
  • Supporting local countries track digital performance leveraging self service dashboards

• Providing technical support, liaise with IT - ensuring best in class UX
  • Support SEO with technical expertise
  • Working closely with the Global team on overall website strategy to improve tagging and performance
  • Implement technical learnings and audits to better improve user experience
  • Platform optimisation
  • Run research and UX audit to capture current site performance
  • Review services provided by other vendors who may provide better performance
  • Constantly challenge status quo - leading cross functional work streams to improve the UX
• Supporting local countries track digital performance leveraging self service dashboard

Leading specific integrated tools in the platforms and defining improvements to increase the use & success of these tools

• Supporting creation of new website & platform features based on customer & consumer needs working with vendors, global teams & IT

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Digital Marketing, Data Analytics, Economics, or a related field (or equivalent practical experience).
• 3+ years of experience in e-commerce or digital product management sitting at the intersection of business and IT (e.g., as a Business Analyst, Product Owner, or UX Specialist).
• Demonstrated experience with web analytics and reporting platforms, including Google Analytics, Search Console, and SEMrush.
• Advanced proficiency in data analysis software, including Microsoft Excel (e.g., pivot tables, complex data sets).

Preferred Qualifications

• Strong project management capabilities with a proven track record of managing multi-stakeholder initiatives under tight deadlines.
• Strategic commercial acumen with the ability to translate complex data models into actionable business insights.
• Experience working within an agile, matrixed global organization or consumer packaged goods (CPG) environment.
• Fluency in English; additional European languages are a plus.

Our Commitment to Inclusion

Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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