Digital Operations Manager (Digital Services)

Cambridge University Hospitals NHS Foundation Trust; Hartford; On-site; GBP 65,000 - 90,000; Full time

Job summary

Cambridge University Hospitals NHS Foundation Trust is seeking an experienced Digital Operations Manager to provide senior operational leadership within the Digital Services team, coordinating a portfolio of digital programmes to support CUH strategy.

The role focuses on establishing robust governance and reporting, aligning workforce capacity with organisational priorities, and delivering digitally enabled improvements for patients, staff and partners.

Qualifications

• Experience leading a portfolio of digital programmes and projects.
• Ability to establish governance, assurance and reporting arrangements.
• Strong stakeholder engagement across digital, clinical and corporate services.
• Proven capability to align resources with organisational priorities and risk management.

Responsibilities

• Provide senior operational leadership for a portfolio worth several million annually.
• Shape governance, assurance and reporting across a significant digital portfolio.
• Ensure delivery of digitally enabled organisational priorities with appropriate capacity.
• Identify and manage delivery risks, dependencies and issues.
• Influence senior stakeholders to enable transformation and improved patient outcomes.

Skills

Portfolio management

Governance and reporting

Senior stakeholder engagement

Delivery leadership

Resource planning & capacity

Job description

Can you provide strong operational leadership across digital programmes and projects? Are you a digital leader who can manage a portfolio, shape delivery and make a difference?, We are looking for an experienced Digital Operations Manager to provide senior operational leadership within our Digital Services team.

This is a key role responsible for the effective management and coordination of resources across the Digital resource hub in the Digital Service Operations and Governance team.

The post holder will ensure that the right people and capacity are aligned to deliver digitally enabled organisational priorities in our HIMSS EMRAM Level 7 organisation. Working with senior digital, clinical and corporate colleagues, you will support the effective planning and delivery of a portfolio of digital programmes, ensuring that resources are appropriately allocated and that delivery issues, risks and dependencies are identified and managed.

You will be responsible for establishing and maintaining robust governance and reporting arrangements, providing clear and accurate information on programme performance, risks, resource capacity and delivery confidence.

With responsibility for resources supporting a portfolio of projects with an overall value of several million pounds annually, you will ensure that workforce capacity is effectively planned and deployed in line with organisational priorities and demand to deliver CUH strategy and business as usual digital capability.

This is an opportunity to:

• Lead the maturity and performance of a strategic Digital resource hub.
• Shape governance, assurance and reporting across a significant digital portfolio.
• Lead the effective deployment of digital people and resources against organisational priorities.
• Influence senior stakeholders across digital, clinical and corporate services.
• Drive delivery of programmes that enable meaningful transformation and improved patient outcomes.
• Identify and resolve complex risks, dependencies and delivery challenges.
• Provide visible, confident and decisive senior operational leadership.

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.